Compex have provided us with a fantastic service during the Coronavirus lockdown. Without any great preparation all fee-earners were able to work from home using the existing IT set up by Compex, so they were ahead of the game without us realising it. They have dealt with everything which came up quickly, efficiently and with a smile. Highly recommended.

For us, the prospect of lockdown came just as our office internet provider (and back up service) suffered a major fail. It couldn’t have been a more difficult situation.

Fortunately, we had our ‘4th emergency service’ on hand to help. Mark and the team solved every problem we sent their way. They procured and set up new devices, solved our internet issues with some creative thinking and taught us all to be Teams experts - miraculously, with extreme patience and good humour!

When the full lockdown came, we were all set up and ready to go. We have continued to work successfully from home – with our occasional blip or query solved quickly by our Compex friends.

Although we are already hugely dependent on IT in our organisation, we did have to make some changes to our information systems in order to operate from our homes. Due to previous advice and support from CompexIT moving our business forward, this was not too much of a challenge.

Setting up file locations and access to servers, implementing securities, dealing with individual's connection issues, CompexIT have been key to our successful transition to home working.

Once again we can thank Mark, Gary and Liam for their continued support, they are very much regarded as part of our team here at Edward Thomas Interiors.

Working with CompexIT is like having a very good in-house IT department that are always there for us whether it be a day to day issue, new hardware or advising on the longer term.
The guys were brilliant at setting us up to work at home as a result of the virus and have been on hand to help with any questions and help us with Zooming!!!

Why wouldn’t I swap CompexIT for an in-house team because I have one!

We have been using Compex IT for some years now and the recent situation has shown how important it is to have the right IT support when the time comes. The need to move to home working seemed very straightforward to us, but I know behind the scenes, Compex paid a lot of attention to detail and committed to sorting problems before we even knew there had been a problem.

I have no hesitation in saying we have received an excellent level of service.

Compex IT have been on hand to help with all our IT queries and problems during the Covid crisis - including purchasing and setup of new hardware. With Compex IT’s help, each member of staff has been able to transition smoothly into working from home; their services have been seamless and they have helped lessen some of the stresses of this challenging situation

We have been working with Compex IT for a number of years now. They negotiated our move from an old style server to a cloud based system and it was effortless and so easy. They get back to us with any problems we have extremely quickly and they are very personable. Would highly recommend

Having recently moved our IT support to Compex IT, we were not only faced with the migration of data, systems and hardware but also dealing with the consequences of the Covid 19 pandemic and the need to set up home working for our staff.

From the start, Gary, Mark and the team at Compex brought a reliability and ‘can do’ approach that instilled confidence in our senior managers, meeting every promise and deadline that has resulted in Renuvo continuing to operate its business seamlessly.

I have nothing but admiration and gratitude for the professionalism Compex IT have provided under these exceptional circumstances and look forward to continuing to develop innovative solutions for our company in the future.

Compex IT are exactly how a good IT provider should be. personalised, knowledgeable, proactive and most importantly approachable.

Compex response time is fantastic, and they are always available to respond to any problems / questions.

We are also truly thankful for Compex support during the current Covid-19 crisis. From nobody working at home one week, to everybody working from home the next – no issue for Compex, we were all set up to operate remotely within a week.

Absolutely brilliant service that I would recommend to any business.

Compex IT are ALWAYS available when I or a member of the team needs them, which is great, but that’s what I thought I was getting when I employed them.

However, what I didn’t realise was how much ‘value add’ they would give to us. Not only over the last couple of years when they have helped us adapt systems, websites, done presentations to the team on how to be more efficient but also, what was really gobsmackingly good, was how great the have been during Lockdown.

From Day One, and I mean the first morning I worked from home, which was a week ahead of the rest of the country, they contacted me and trained me on TEAMS to do screenshare meetings and ensured my whole team were up and running to work at home in probably less than a couple of hours.

It was almost seamless and we lost zero work time because of this crisis. They provided hints and tips every day from outset on operating remotely and as we changed how we worked, they have helped us initiate an online advice solution for our business.

Stop messing about with your own IT, get Compex IT to do it. It will save you time so you can make money doing what you do best. Also, it saves you ripping your hair out in frustration!

I couldn’t have asked for any further support than Compex IT have offered us with.

During Covid-19 outbreak they thought of solutions before I even thought of the challenge!

Providing How to tips, hints and getting us up and running as speedily as possible ensuring we knew how to work new remote software we weren’t familiar with.

The little touches like the ‘check in’ emails, seeing if we needed any further support are always welcomed.