- Description:
- Atech Support is distinctive. In a world of generic IT suppliers, we go above and beyond the run-of-the-mill. In the UK, in Europe, in China and beyond, our dedication to service, and our ability to work on site with you in a spirit of complete partnership – as an extended part of your business – stands out as unique. Discover more about who we are, why we’re different... and why you should work with us.
Specialising in 24/7 IT support, Infrastructure Projects and Remote Monitoring and Management.
15+ SMB SME ISO 27001
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- Services:
- VoIP, Backup & Recovery, Cloud Migration, Data Storage, DevOps... and 11 more
- Partnerships:
- VMware, Microsoft, HPE, HP, Dell, +1 […]
- HQ:
-
High Wycombe, United Kingdom
Branches: London
- Website:
- www.atechsupport.com
- Tel:
- 020 3757 7500
Atech’s commitment, flexibility and strategic approach has supported us in defining and delivering short, medium and long term proposals for managing our platforms and associated services that meet the needs of our users now and in the future. We have a clear view on the technical and business objectives we need to meet and understand how the IT platform is aligned with the current and future needs of the LTA.
Atech have enabled us to review the current situation whilst managing and improving the day to day requirements with the bigger picture in mind alongside managing and incorporating change.
BirdLife International went live with the Atech Service Desk in 2013 and since then we’ve seen a dramatic change in the perception of how our customers rate service desk delivery.
Customer satisfaction is at the forefront of our strategy and meeting expectation with consistently excellent and dedicated service has hugely influenced our reputation.
Understanding what is needed and delivering over and above the brief is a forte of Atech – they listen, they improve and they deliver – we have a strategic partnership that ensures we don’t let our customers down.
Atech allows us to focus on our bigger IT issues and strategy, rather than getting tangled up in, and frustrated by the day to day problem solving of user needs and issues.
Atech offer much more than just on the spot resolution. We depend on them & consider their team trusted advisors and colleagues rather than just suppliers.
I first selected Atech Support to assist on a project in 2007 because of their excellent customer service and attention to detail, over the years as they have grown I am pleased to say they have only enhanced upon the qualities that first attracted me to working with them. They are my first choice for supplying equipment, IT moves both big and small, and additional technical resource when required.
The Atech Support engineers are able to supplement my own team when resources are low, providing good quality support and ticket resolution to our staff; they are friendly and a pleasure to deal with.
We chose Atech Support for a recent office move of circa 130 users. The team at Atech Support were incredibly well organised, friendly and handled their work efficiently. What really impressed us with Atech Support was their ability to install confidence and help out and advise wherever they could. Whilst they did the IT move, they were more than willing to offer advice and guidance in relation to the furniture move. The move was delivered ahead of schedule and without incident, I would have no hesitation in recommending Atech Support if you want a stress free move.
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