Are you experienced in designing and delivering solutions to a vast customer segment using cloud services? Be part of an integral team to provision and support our customer base with an agile and dynamic global organisation.

Reporting to the Consulting Department head and working closely with the business development team to drive revenue, this multifaceted role will see you deliver against a range of IT requirements. With a solid understanding of the concepts of cloud services, you'll be enthusiastic about developing your knowledge of the essential IT infrastructure of OBT. Using your technical knowledge and ability in Microsoft Office 365 and Azure, you will be responsible for consulting on service solutions as well as supporting clients during and post on-boarding. Using your interpersonal and time-management skills, you will need to be a strong communicator and be responsible to work both on-site at customer premises as well as possess the ability to work autonomously. You will also be looked upon to manage the escalation of any support request in efficient and effective manner remotely for global customers and may require on-site for local customers.

The Microsoft Office 365 Consultant is a full-time opportunity where candidates are responsible for the implementation and migration Office 365 including Exchange Online, SharePoint Online, including Enterprise Voice capabilities. A successful candidate for this position will be able to demonstrate consistent experience networking and technical skills, and exhibit strong project management and communication skills.

Responsibilities include;-

• Providing technical pre-sales support across the globe. This involves dealing with different type of business opportunities, and working with OBT Solution Architects for designing, and validating solution design for these opportunities;
• Consulting on service solutions as well as supporting clients during and post on-boarding;
• Implementation and migration of Office 365 and associated services;
• Implementation of service on Azure cloud;
• Bringing in revenue against set targets as an engagement solution consultant by providing high quality technical solutions and exemplary customer service;
• Assist the sales team in identifying and closing opportunities through customer meetings and presentations;
• Managing the escalation of any support request in an efficient and effective manner remotely for global customers and on-site for local Melbourne customers.

What about you?

A motivated person who is determined to become an A-Grade Player, and able and willing to punch above their weight and is keen to learn the specifics of the OBT enterprise technology, you'll bring personality to the role as well as the skills and knowledge to perform. A solution thinker, you'll thrive in a problem solving environment and your support centric approach will lead you to tailor the outcomes to the specific needs of your clients. With exceptional communication skills, you'll be able to translate technical language into easy to understand messages for your end users.

The successful candidate will possess;-

Essential Requirements

• 3-5 years' experience within a similar role;
• Strong experience on Office 365 implementation + migrations;
• Experience with Microsoft Azure platform;
• Office 365 and/or Email Migration tools experience i.e. SkyKick, Quest etc.
• Strong background in networking, and network security;
• Very strong understanding of infrastructure AD, DNS and DHCP;
• Superior organisational skills with a drive to complete time critical work;
• Great people skills with an ability to build and maintain strong relationships with colleagues, clients & vendors;
• A sense of ownership to follow-up and ensure a professional outcome;
• Eagerness to research and keep abreast of developments and best practice related to the company and competitor products in order to allow the required level of technical support and generation of solutions to customers; and
• One of the following certifications:
• Microsoft 365 Certified: Enterprise Administrator Expert
• Microsoft 365 Certified: Modern Desktop Administrator Associate
• Microsoft Certified: Azure Administrator Associate
• Skype for Business/Lync Certifications 

Desirable or Preferred Requirements

• An IT bachelor or equivalent degree;
• Citrix XenApp and XenDesktop skills;
• Additionally desired certifications include – MCSA: Office 365, MS 70-247 – Configuring and Deployment Private Cloud, Skype for Business/Lync Certifications, MS 365 Certified: Teams Administrator Associate, Microsoft Certified: Azure Solutions Architect Expert
• Sandler Methodology Training is highly desirable.

If you believe you would be a good fit for this role and have a strong desire to achieve in an industry at the forefront of innovation, please apply below. No recruiters please.