Trimble Networks is an industry leader in managed IT services, prioritising security and driving digital transformation. For almost 20 years, we've built a spectacular experience for our clients and a friendly, inclusive, and supportive workplace for our people. You will be inspired to be the best engineer and person you can be.
We are looking to fill an exciting role for a customer-focused and results-driven technical account manager passionate about helping our clients derive value from their technology.
Sneak peek
Our Culture:
- We help people, not just computers. That starts at our core, with our people. As a family-oriented company, we're big on work-life balance. We want you to learn, grow, and enjoy your job - with the flexibility to balance other important things around it.
- We do monthly BBQs' to celebrate birthdays, have EOFY and Christmas events, and organise other fun things throughout the year.
- We take time out each week to celebrate the successes of individuals within our team.
- We believe strongly in personal development for all staff. We will help you become your best self.
- We care about our culture and team, so you need to be as passionate as they are about achieving the best results, energetic, forward-thinking, and ready to grow. This is a fast-paced firm, so expect to learn and grow a lot, an ability to learn fast will be vital.
Your approach to life & work:
- Have a great attitude and take pride in your work
- Have a genuine interest in helping clients and understanding their needs
- Focused on learning and mastering your craft
- Work smart and have good organisational skills
- Love working with people and desire to be part of something special
We will provide:
- Direct access to mentors and experienced directors to help you with your work
- Structured training, mentoring and coaching
- Exposure to a variety of clients and industries
- The opportunity to progress faster if you are nailing the basics
- A seat in a fantastic office with excellent public transport and car parking options
- The enjoyment of all the Trimble perks
About the Role:
Account Management
- Manage a portfolio of customers building engaged relationships
- Understand your customer's business model and requirements
- Be the voice of the customer within Trimble Networks
- Attend regular site visits and meetings with clients
- Identify technology gaps and provide solutions in consulting with key stakeholders
Sales
- Participate in sales and business development process
- Identify and drive upsell opportunities that benefit existing customers
- Nurture leads to help grow the business
Our Ideal Candidate:
The ideal candidate for this role will come with a strong background in IT or a related sector. Above all, you are a people person who loves building relationships
- Experience managing client accounts & working with executive-level stakeholders
- Ability to translate technical concepts into non-technical terms
- Experience writing proposals & infrastructure project briefs
- Comfortable working with sales targets and commissions
- Good understanding of the following technologies
- Microsoft 365 & Azure cloud technologies & licensing
- Windows Servers and Desktop
- Microsoft Collaboration and Voice Technologies
- Virtualisation - Hyper-V and or VMware
- Microsoft, HP, Dell, IBM, Ubiquiti & Sophos
- IP Networking, including LAN, SDN & WAN
- Valid drivers' Licence
Applying for this role:
The pay and commission structure is flexible, and we invite candidates to take ownership of their remuneration by proposing their commission structures.
If you think you're up to the challenge, we'd love to hear from you. Please send us your resume along with an application letter in which you tell us why you are the person for this role. Any questions can be directed to the office on 07 3852 4498 or careers@trimblenetworks.com.au
In your cover letter, please respond to the following questions:
- How many years of experience do you have as a technical account manager?
- Do you have a current Australian driver's licence?
- How many years of experience do you have in the IT Industry?
- What's your expected annual base salary?