We’re seeking an experienced Senior Network Engineer. This role can be based in Darwin, Brisbane or Remotely from home anywhere in Australia.

Our Network Engineers are responsible for delivery and management of network solutions to customers.

In this role you will:

• Present network solutions to customers;
• Scope network projects and participate in their implementation, individually or as part of a team;
• Configure, manage and troubleshoot network infrastructure, including routers, switches, firewalls, wireless infrastructure, load balancers, WAN accelerators, VPN concentrators, etc from a range of vendors that include Cisco, Meraki, HP, Aruba, Citrix, Palo Alto Networks, Fortinet, D-Link, Microsoft and VMware;
• Review networks for upgrades and improvements;
• Provide presales technical support to Area9 sales and customers;
• Liaise with vendors, customers and Area9 management;
• Be proactive to prevent faults/issues in network environments;
• Be responsive to customer faults/issues in network environments.

Skills & Experience

• Minimum 3-5 years experience in IT network environment support, proven hands on experience implementing, administering and troubleshooting network infrastructure, including: routers, switches, firewalls, wireless access points, controllers, WAN optimizers and monitoring applications;
• 2+ years experience in designing network solutions including implementation for customers; including implementation and/or remediation projects, in network environments that range from simple single sites to complex multi-sites;
• Excellent knowledge and experience in routing, switching and network security in WAN and LAN environments;
• Excellent verbal and written communication skills in the *English language, including timely production of clear and concise documentation (written and diagrammatic) of network infrastructure, proposals, changes, reviews etc, and timely & accurate completion of timesheets;
• The ability to understand and translate a customer's business needs into an appropriate network solution;
• Proven experience in customer service.

Qualifications

A relevant qualification such as:

• Cisco CCNA
• Cisco CCNP
• Fortinet NSE 4
• PCNSE
• System Administration experience and/or qualifications such as Microsoft, VMware, Citrix
• Specialisations and certifications in areas such as Security, Wireless, VOIP
• ITIL Foundation Certification or similar industry qualification/experience

*This role is customer facing and requires you to communicate verbally and in writing with customers, vendors and colleagues and you must be proficient in verbal and written communication in the English language. Where English is your second language we are seeking IELTS scores of no lower than 7.5. We will require proof of your IELTS score prior to interview.