NSW / VIC / QLD / SA

08 April 2024

• Hybrid work model
• Growth and career opportunities
• Supportive and agile team culture

As a key member of our Security Operations Centre (SOC)’s team leadership, you will ensure the integrity, confidentiality, and availability of both Nexon’s and its clients’ systems and assets. With the ability to build strong relationships with customers and collaborate with cross-functional leaders internally, you’ll deliver consistently excellent customer experiences.

The successful candidate will be organised and have documented experience and proven abilities within incident management and senior analyst-level technical advice. The objectives of the role are:

• Support the day-to-day operation of Cyber Security Operations within our Cyber Security Strategy.
• Provide a senior technical level of knowledge within Security applications.
• Lead P1/P2 Incident Management
• Work as the SME on a range of cyber platforms and supporting seconder to additional cyber platforms.
• Provide insightful and contextual recommendations and analysis to customers to drive risk mitigation prioritisation.
• Mentor other team members – ‘We rise by lifting others’.

 Key Responsibilities 

• Provide senior-level technical assistance for the identification and investigation of security incidents whilst maintaining timely, accurate documentation
• Lead the full Incident Management process including but not limited to standing up bridges, assigning analysts, post-incident reporting , and lessons learned.
• Understand the organisation’s and customer’s environments and culture, which could impact on incident resolution.
• Create and contribute to detailed, in time documentation for the uplift of all within the SOC.
• Proactively seek opportunities to make recommendations regarding the selection of cost-effective security controls to mitigate risk (e.g., protection of information, systems and processes) or for internal processes
• Help maintain our culture. We have an amazing team culture, and we’re keen to ensure it continues.
• Contribute to the design and implementation of metrics/reporting.

Experience & Knowledge 

• Minimum 5-7 years in a Security Operations Centre  (SOC)
• In-depth knowledge and usage of a minimum of two of the following:
• Cloud Management & Defence,
• Incident Management,
• End Point Detection and Response,
• Automation,
• Next Generation firewalls
• Strong verbal and written communication, customer relationship, strategic planning and project management skills
• Analytical and process-oriented mindset
• Comfortable working across multiple departments in a deadline-driven environment
• Active team player, self-starter, and multitasker who can quickly adjust priorities
• Experience configuring dashboards for metrics/reporting
• Degree in Information Technology, Cert IV in Cyber Security or similar
• Right to work full-time in Australia.

Experience and Knowledge Considered Favourably

• Deployment and utilisation of common security tools relevant to Security Operations e.g., Microsoft Sentinel, Carbon Black, Crowdstrike, Splunk, Elastic, Mimecast
• Deployment and Utilisation of cloud-based SaaS/PaaS/IaaS services,
• Security certifications (CISSP, OSCP) or relevant vendor certifications (Microsoft Sentinel, Sentinel 1, Tines)
• Experience with major cloud platforms and services (Azure, GCP, AWS)

What Nexon offers you: We believe great businesses are built around great talent.  We see ourselves as a talent investment house – a place in which our people are our major investors, and their careers are their investment.  Our people aim high and achieve high.  They are at the heart of everything we do. In return for their amazing performance, we offer them a compelling value proposition built around a range of benefits, including:  

Hybrid Working – We empower our employees and leaders to determine what working arrangement will bring the best out their best. 

Professional Development – Because we value personal growth, we provide unlimited learning and development opportunities, including access to Professional Development Leave .

Advancement - Internal mobility / Career progression opportunities provide further growth pathways for our people within Nexon. 

Employee Referral bonus – We know good people know good people 

Culture – We value a fun and supportive company culture and are always looking at excuses to have fun events in the office 

Mental and Physical Health – We support the mental and physical wellbeing of our people with initiatives such as Nexon’s Employee Assistance Program, training on mental health awareness and annual flu jabs 

Anniversary celebrations – It’s not hard to find people celebrating long tenure at Nexon.

Community giving – We have a dedicated committee to ensure our community work is a priority. Our people can also donate their time to support a cause they are passionate about; we call it Passionate Day as we let you decide.

Diversity & Inclusion – Nexon partners with Women in IT to empower women from all to achieve their dreams.

About Nexon Nexon Asia Pacific (Nexon) is an award-winning digital consulting and managed services partner for mid-market, and government organisations across Australia. We are an emerging brand, we’re growing, and we have momentum.   We have a uniquely broad suite of solutions to service clients who require end-to-end capabilities coupled with specialist expertise in security, cloud and digital solutions.  As a certified and accredited local and state government provider, CREST and ISO-certified, Nexon partners with world-class technology vendors to deliver innovative and integrated solutions.  Driven to deliver the highest standards of responsiveness, competency and transparency, our integrated solutions and close client relationships help propel organisations forward. For expertise, delivered with care, clients can look to the future with Nexon.