NRI BENEFITS

• Diverse and challenging project work ✓
• Flexible / Hybrid working ✓
• Exclusive discounts to leading fitness and well-being brands ✓
• Health Insurance discounts ✓
• Free confidential access to Employee Assistance Program ✓
• Salary sacrifice & Novated Leases ✓
• Access to Training & Development opportunities ✓
• 12 weeks paid parental leave (increasing to 20 weeks for 5+ years service) ✓
• Flexible Public Holidays, plus ability to buy up to 2 weeks additional annual leave each year ✓
• Staff Referral Bonuses ✓

THE OPPORTUNITY

Our Consultants play a crucial role in helping our clients implement, optimize, and maintain complex solutions and services. They build and maintain strong relationships with clients by understanding their business needs and providing ongoing support and recommendations for improvement. 

Responsibilities of our consultants may include but are not limited to:

• Engaging with clients to understand their needs, goals, and challenges.
• Offering ideas and solutions that meet client requirements.
• Collaborating with cross-functional teams as needed to ensure seamless service delivery and a positive client experience.

This role demands a high degree of professionalism, technical proficiency, and the ability to deliver exceptional service to clients.

Our Consultant Business Analysts liaise with our clients to ensure business requirements are understood, documented, and successfully translated into functional systems.

The successful candidate will play a key role in delivering successful IT projects across various sectors, including Government, Energy, Utilities, and Retail. The ideal candidate should have expertise in Agile methodology, be flexible, and excel in communication and stakeholder engagement.

DESIRED EXPERIENCE

• Experience of IT Consulting with industry experience in Mining/Resources, Health, Higher Education or Utilities sectors.
• Proven experience as an IT Business Analyst, including Agile methodology experience.
• Experience spanning feasibility assessments/market scans, business case development, through to current and target state process mapping and gap analysis.
• Stakeholder engagement should include experience with senior managers and SMEs and a variety of engagement methods, from document reviews, to 1-2-1 interviews and workshop planning/facilitation. 
• Experience planning and facilitating UAT testing or user training, and experience writing policy, procedure or work instructions a plus, as is implementation planning and post implementation support.
• Flexible and adaptable to work on projects across different sectors.
• Use of BPMN 2.0 for business process modelling desirable.
• Certification in Business Analysis (e.g., CBAP, IIBA) is a plus.

WHAT MAKES US NRI

Transformative digital solutions take more than IT expertise. They take a partner you can count on. With an eye for precision and the vision to help you progress. Who can move quickly to find the right ways forward – so that you’re always ahead of tomorrow.

We’re that partner for countless businesses. Designing, implementing, and managing digital solutions that are as personalised as they are progressive. That open the doors to greater digital success – across business, government and beyond.

We deliver everything from business strategy and consulting through to infrastructure and managed IT services. We’re backed by a global reach that makes us a truly game-changing alternative in the digital services space – with local decision-making and authority. And we’re powered not just by technology, but by passionate people who are fearlessly committed to getting it right for our customers.

Transformative digital solutions take the right team, making the right moves at the right time. You’ve found yours with NRI.

DIVERSITY & INCLUSION

We celebrate the diversity of people, and we pride ourselves on ensuring everyone belongs. As an equal opportunity employer, we want to create opportunities for everyone and will consider all applications without bias.

We value our collaborative culture and work together to support a variety of community organisations and social issues.