We’re excited by the fact our team is continuing to expand. And, as we continue to grow, we’re on the hunt for a Backup Engineer. You'll be expected to proactively engage with client servers to diagnose and resolve backup-related issues directly and you'll play a pivotal role in safeguarding our clients' data through the proficient management of backup solutions, with a primary focus on Veeam.

Requirements

Here's what you'll be doing:

• Demonstrate expertise in Veeam and other backup technologies.
• Oversee the configuration, implementation, and optimization of backup solutions.
• Take the lead in resolving backup-related tickets promptly.
• Deep dive complex backup issues and providing solutions in accordance with the initiatives set.
• Conduct regular bubble and isolation test restores to validate the effectiveness of backup solutions.
• Accurately log time entries against tickets using ConnectWise.
• Lead efforts to ensure backup solutions align with clients' regulatory requirements.
• Collaborate with clients to understand and implement Recovery Time Objectives (RTO) and Recovery Point Objectives (RPO).
• Consistently live the values and demonstrate professional workplace behaviours that reflect the CT values. 

Here's what you'll bring:

• Previous experience in a Managed Service Provider (MSP) environment.
• In-depth knowledge of backup technologies, particularly Veeam.
• Proficient knowledge of infrastructure relating to backups.
• Familiarity with ITIL Change Management processes.
• Strong understanding of RTO and RPO concepts.
• Excellent documentation skills and attention to detail.
• Technical leadership skills in troubleshooting and ticket resolution.
• Enjoys a fast-paced environment and is comfortable with change
• Veeam, VmWare, Microsoft or backup vendor Certifications
• Proficiency in utilizing ConnectWise for time tracking and documentation.

Please note that all team members must have a valid state-based Working with Children Check (WWCC), Police check, and be authorised to work in Australia.

If you're viewing this ad and don’t quite tick off the whole criteria list BUT and you’re keen to take on a new challenge and you think you’d be a great fit at CT, we encourage you to take that leap and hit the "Apply" button. Our expert Talent Acquisition team will look into your unique experience and perspective. You could be the missing piece that transforms CT and takes us to new heights. We thrive on the richness of diverse ideas, and we wholeheartedly welcome applications from individuals like you. 

Apply today and help us in building a future where diversity is celebrated, where inclusion is second nature, and where every voice is heard. 

Benefits

Our company is more than just a workplace, it's a hub of inspiration and creativity where employees love to work! Here's why:

• We offer a wealth of training and development opportunities to help you enhance your skills and achieve your career goals, including a diverse range of courses, certifications, and personalised coaching.
• We care about your physical and mental wellbeing, which is why we offer wellbeing subsidies that provide discounts on gym, yoga, and Pilates memberships.
• We understand that technology is key to your success, which is why we give you the freedom to choose between a Mac or PC and offer cost-price tech discounts so you can stay up-to-date with the latest trends.
• We believe in working hard and playing hard, and foster team bonding through a variety of events that help you connect with your colleagues outside of work.
• We believe in your potential and offer a personalized career and learning plan tailored to your unique goals and aspirations, committed to supporting you in becoming the best version of yourself.
• We celebrate diversity and inclusivity, and prioritise health, wellbeing, and fun in our workplace culture.

When you join Centorrino Technologies, you know you are joining an organisation that is driven by our values and innovation. We are proud to be an equal opportunity employer, and are committed to building a diverse and inclusive workplace where we embrace our individual talents, and our differences. We encourage applications from people of all ages, disabilities, LGBTQI, Indigenous people and people from culturally diverse backgrounds.