Viatek Named to Cloudtango’s MSP50 Australia award
January 11, 2020. Each year, Cloudtango honors MSPs who are leading the sector by offering premium IT and Cloud services that will help their customers drive innovation. Now in its sixth year, the Cloudtango awards serve as an important industry reference by providing a fully-independent ranking of the top performing Managed Service Providers across the globe. For the 2020 MSP awards, the entire selection process has been redesigned in order to better spotlight those MSPs who excel over several critical areas, such as support services, customer satisfaction, market growth, certifications, and innovation. As part of the new selection process, a brand-new index has been developed in order to set the highest inclusion criteria, accounting for up to 12 different performance indicators.
After completing a comprehensive screening process among thousands of MSPs, Viatek was pre-selected and ultimately named to Cloudtango’s MSP50 Australia list for 2020. Their track record of successfully delivering premium IT services, and their willingness to put service at the heart of their offerings, helped Viatek to stand out from the crowd and become one of the winners of this year's award.
As the world’s largest MSP directory, Cloudtango provides an easy way to pair businesses with MSPs throughout the industry. Our directory contains thousands of Managed Service Providers searchable by service type, partnership, and location. Our goal is to help you to sort through all available service providers in order to find the right match.www.cloudtango.org/topMSPs/AU/
Having the techs on the ground really makes a difference. Viatek assigns two specific techs who are our go-to’s, but there are six or seven further techs as backup if our prioritised two are sick or on holidays. The ones who come here regularly know the school, they know what to do, they know the site in terms of where things are located, which is all very convenient. With all of this, there’s a level of trust that’s developed.
The key thing for me was Viatek’s depth of service.
Viatek is a services-based organisation delivering tailored business solutions across all aspects of print, IT and communications. Established in 1984, Viatek is proudly Australian owned and operated. With 23 offices across regional and metropolitan areas, our experienced, local teams are committed to providing innovative solutions to help Australian businesses maximise productivity and drive down costs. With a comprehensive service portfolio, […] More
- William Gibb, COO
- Company size:
- 201-500 Employees
- Head Office:
- Cremorne, Australia
- Branch Offices:
- Artarmon, South Brisbane, Albury, Ballarat Central, East Bendigo, Dubbo, South Geelong, Norlane, Horsham, Mildura, Maryville, Orange, Shepparton, Tamworth, Traralgon, Tuggerah, East Wagga Wagga, Wangaratta, Warragul, Warrnambool, Dublin, Sligo
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