First Focus Named to Cloudtango’s MSP50 Australia award
January 11, 2020. Each year, Cloudtango honors MSPs who are leading the sector by offering premium IT and Cloud services that will help their customers drive innovation. Now in its sixth year, the Cloudtango awards serve as an important industry reference by providing a fully-independent ranking of the top performing Managed Service Providers across the globe. For the 2020 MSP awards, the entire selection process has been redesigned in order to better spotlight those MSPs who excel over several critical areas, such as support services, customer satisfaction, market growth, certifications, and innovation. As part of the new selection process, a brand-new index has been developed in order to set the highest inclusion criteria, accounting for up to 12 different performance indicators.
After completing a comprehensive screening process among thousands of MSPs, First Focus was pre-selected and ultimately named to Cloudtango’s MSP50 Australia list for 2020. Their track record of successfully delivering premium IT services, and their willingness to put service at the heart of their offerings, helped First Focus to stand out from the crowd and become one of the winners of this year's award.
As the world’s largest MSP directory, Cloudtango provides an easy way to pair businesses with MSPs throughout the industry. Our directory contains thousands of Managed Service Providers searchable by service type, partnership, and location. Our goal is to help you to sort through all available service providers in order to find the right match.www.cloudtango.org/topMSPs/AU/
We have had an excellent experience partnering with First Focus for over 3 years now, most especially with a recent switch of our service desk to the Manila team. Which we have found to provide outstanding service and a fantastic customer experience, whilst also lowering our IT spend.
About First Focus
First Focus is the smart alternative IT provider for mid-sized businesses throughout Australia and New Zealand. Our philosophy is to deliver our clients smart, flexible, and value-driven IT solutions by combining our enterprise quality infrastructure and processes with our small business personalised service and responsiveness. This philosophy means that we always start by understanding your needs and custom-build a technical solution to […] More
- Philip Barton, Head of Client Services
- Company size:
- 51-200 Employees
... and 2 more
- Head Office:
- Botany, Australia
- Branch Offices:
- Sydney, South Melbourne, Brisbane City, Bentley, Adelaide, Canberra, Auckland
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