Sponsored by AppRiver - Office 365

IT Lab Ltd

IT Lab Ltd
4.9
Description:
We are an award winning IT support and strategic services company with over 16 years experience of delivering the highest standards of service to organisations across all sectors. We are ranked within the top 5 European and top 50 global managed services suppliers. We provide flexible, on-demand access to the latest cutting-edge, enterprise level technology and expert technical support. Support is delivered via our true, live 24/7 helpdesk. No call back service – we provide live pick up from our skilled engineers, at any time of the day or night, 365 days a year.  Linkedin
MarketScope: Large
#Named to TangoUK MSP Award
The Tango Awards are given annually to the top performing MSPs in Cloudtango based on customer approval. Published since 2015, each award category recognizes MSPs across the globe who bring cutting-edge approaches to providing managed services to their customers. The annual Tango Award rankings are based on customer reviews, testimonials and endorsements, with an overall ranking that is uniquely based on actual client experiences. Amongst the providers in consideration, IT Lab Ltd topped thousands of other service providers and is recognized as one of the top-ranked MSPs in the industry.
Services:
Application Dev., Azure, Backup & Recovery, Bare Metal, Colocation, Connectivity, CRM, Cybersecurity... and 19 more
Partnerships:
Bitdefender, Cisco, Citrix, Dell, Forcepoint, Fortinet, Google, HP... and 9 more
HQ:
London, United Kingdom
Branches: Cape Town and 1 more
Website:
www.itlab.com
Tel:
0333 241 7689

IT Lab Ltd Reviews

Write a Review

IT Lab continues to be a valued partner to Farmcare, delivering an exceptional support service that helps us to remain the leading agricultural business in the UK. We look forward to embracing new technologies that will further set us apart from the competition in the future.

Amie Harris, Head of Business Change at Farmcare

We chose IT Lab for its combination of strategic focus, capability, ability to challenge our business and help drive our strategy over the coming years. With IT Lab’s support, we have begun to transition our technology environment to one that is an enabler of growth and progress. This will require us to change our approach, thinking, structure and processes as well. None of its competitors had this capability in-house and it is a fundamental point of difference – and altogether pretty exciting.

James Kowszun, COO at Bibendum PLB Group

When I’m looking to select a technology partner it’s got to be exactly that – a partnership. I want to work with somebody who not only provides me with advice and recommendations but also gets the business. [IT Lab] understands the strategy that we’re looking to deliver and the way in which technology play such an important part to underpin the business.

Stuart Pepper, CIO at Phaidon International

IT Lab has supported us in innovating our services - including bringing the Tech Bar directly to our users here at the McLaren Technology Centre - and helping us develop our service management platform.

Sam Price, IT Director at McLaren Technology Centre

One of the reasons for choosing IT Lab is that we wanted a partner who could help make the reimplementation of our core ERP system as painless as possible. The IT Lab team spent a lot of time upfront developing a deep understanding of our business needs and worked closely with us and our partners throughout to ensure that the implementation went smoothly and that our employees felt comfortable with the system.

Karen Leay, Deputy MD (Thomson & Capper Ltd) at DCC Healthcare

IT Lab’s team was candid, responsive, and quickly built our trust. Having chosen them as our Microsoft Dynamics GP provider, we recognised they had the expertise to support us in other vital areas. We extended the GP contract to include deployment to IT Lab’s cloud environment, Cloudlab, plus MPLS connectivity and managed services.

Geoff Bishop, Head of IT at KeolisAmey Metrolink

Not only has IT Lab met our expectations around dependability, accountability and performance, but their strategic input and in-depth knowledge of our needs and ways of working has also given us the confidence to move to a cloud-based environment. Consequently, we’re enjoying measurable financial and performance benefits.

Graeme Murray, Financial Director at Dunedin LLP

When my department needed extra capacity and reassurance that they could call on someone for help, IT Lab responded quickly, flexibly and efficiently to fill the gap. With their help, we continued to deliver a consistent and unimpaired service to our users and tenants.

Brendan Doherty, IT Manager at Weaver Vale Housing Trust

Working with IT Lab enabled us to re-evaluate what we do and why we do it. The perspective of their strategy team helped us to see things differently, and their expertise in Microsoft Azure gave us the confidence to embrace cloud computing.

Asif Naidu, Technology and Integration Director at Mattioli Woods

IT Lab not only helped us complete the transition [system transfer] on time, on budget and without downtime, but they proved to be a flexible, dependable partner that was able to support us fully throughout the process and deliver a successful business outcome.

Tony Romero, CEO at Cygnet Health Care

While Pegasus Opera II had served us well, we had organically outgrown the system. Having worked with IT Lab for so many years, we had complete confidence in its ability to identify Microsoft Dynamics as the right software for us to support our company as it continues on its rapid growth trajectory.

Daniel Turner, Managing Director at William Turner & Son

IT Lab has provided us with a future-proof, scalable IT platform that we have complete control over, without the need to rely on a third party to carry out support-related change requests.

Mike Mason, Finance Director at Greater Manchester Chamber of Commerce

Their experience and skillset are immense. For any business in sport reviewing their technology, I’d certainly encourage a conversation with IT Lab at an early stage.

Jim Karran, Financial Controller at English Football League

IT Lab’s knowledge and professionalism were evident from the beginning. They understood our challenges and aspirations before we’d even articulated them in some cases! Their experience in our sector is clear, and their deep understanding of Dynamics has been invaluable across every stage of our journey. IT Lab places its clients’ success front and centre and I have no hesitation in recommending them.

David Holiday at AFC Bournemouth

IT Lab understands that for a technology company like McLaren that has thousands of employees engaged on mission-critical operations, where time and agility are essential wherever people are in the world, the delivery of IT support for the business has to be seamless and efficient.

Craig Charlton, CIO at McLaren Technology Group

From the very early stages of discussions, it was clear that the IT Lab team were incredibly professional, knowledgeable and switched on. They took the time to really understand our operational challenges before proposing a solution, and this gave us a huge amount of confidence in their ability to deliver.
We have a highly mobile team, and this mobility is central to our service delivery model. We identified the need for a flexible, scalable and highly-available communications platform and IT Lab delivered in every area. We’re delighted with the results.

Chris Latta, ICT & CCIS Manager at Inspira Cumbria Limited

We chose IT Lab because we wanted a technology partner who would not only meet our needs operationally, but would help us build a long-term strategic vision to take our IT systems forward. Through close collaboration, they demonstrated a deep understanding of our organisation, our culture and our aspirations. IT Lab met our challenges head on and their technological capabilities are unparalleled.

Ali Jaffri, IT Projects and Operations Manager at Diabetes UK

Concluding a comprehensive selection process for an IT partner to manage our Azure and Office 365 cloud infrastructure, we chose IT Lab who stood above the crowd. They proved we made the right decision, demonstrating strong capabilities managing our entire IT service portfolio and showing themselves to be a trusted, business focused partner. They engage with us at every level - from their personable, capable engineers to their dynamic CEO.

Lawrence Withy, CRM Project & IT Services Manager at Association of British Insurers

The biggest thing IT Lab has done for us recently is to reduce our server estate using virtualization. This has allowed us to improve energy efficiency while also increasing system performance. For a company that actively advocates environmentally sustainable design and building that is huge.

Simon Banyard, IT Manager at Pollard Thomas Edwards

We have worked with IT Lab for many years - they are efficient, friendly and capable.

Kirsty Tikerpae at Inflexion Private Equity Partners LLP

The support and continuity has been second to none with a seamless transfer each time. I was told we were going to move. Then I was told we had moved and everything had gone well. I didn’t actually notice a thing!

Andy Othen, IT specialist at Vision Underwriting

When we needed IT information to feed into the sales process it was provided with simplicity and reliability by IT Lab. Tower Transit has become accustomed to receiving a very high level of service from us during the transition. The challenge now is to maintain this as we support their daily operations, something we will achieve with our commitment to Service Obsession.

Greg Balkin, Transition Manager at Tower Transit

IT Lab have worked closely with us to put a roadmap in place which fits our technical and budgetary requirements. Their collaborative approach has been second to none. IT Lab provide proactive, effective IT support with a proficient account management team overseeing everything. The private cloud solution has provided a stable working environment for our head office and call centre users creating efficiencies and helping workflow.

Adam Powell, Co-founder at QMetric

As a company with a very high reliance on IT we needed ‘big company’ style IT support without the need to trouble ourselves with an in-house IT department. We rate IT Lab’s service highly. They understand our requirement for speedy resolutions to any and all IT problems and projects.

Graham Cooper, Managing Director at Oil Brokerage

I spoke with my IT manager at IT Lab three times a day in the run up to the migration. It went smoothly and we experienced no downtime at all, which was quite surprising. The cloud solution provides real value for money.

Jackie Hemming, Office Manager at Talis Capital

Cybertango: Cybersecurity Directory

More IT Service Providers from England

  • Marlow
    Softcat is proud to be one of the UK’s leading IT infrastructure providers. We're famous for outstanding customer service and we’re passionate about … More
  • GCI is one of the UK’s leading Converged ICT Service Providers, with offices across the country from Poole on the South Coast to Glasgow. It provides a … More
  • Croydon
    IDE Group (previously CORETX) employs more than 560 staff, all of whom are continuously trained and developed to be experts in their roles.
    We have … More
  • Birmingham
    We enable people to do business by planning, supplying, integrating and managing their IT. We make IT work through partnership, knowledge and passion: … More
  • Harrogate
    Redcentric is a leading UK IT managed services provider that offers a range of IT and Cloud services designed to support organisations in their journey … More

View Map of MSPs near London

Managed Service Providers near London
Are you from IT Lab Ltd? Edit your profile or upgrade to tangoPlus

Rate & review

Please provide a corporate email. We respect your privacy and your Email will not be published or shared.

×