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IRIS Solutions

IRIS Solutions
4.7
Description:
IRIS Solutions has led the Charlotte, North Carolina, IT market since 1996. Throughout our time in business, we have worked to continually reinvest in our organization and our people to deliver the vision on which we were founded. We believe that IT support services do not have to exclude the customer it serves. We strive everyday to be "high touch" with our clients while working to understand and anticipate objectives and goals. We also believe this is what makes us different from our competitors. We believe fantastic IT support should not only assist in lowering your fixed costs while increasing user productivity at your office, but it should also come with great customer service from the most qualified and friendly IT professionals in the business today.  Linkedin
MarketScope: Midmarket
Services:
Backup & Recovery, Connectivity, IT Consulting, Managed IT
Partnerships:
AVG, Dell, Microsoft
HQ:
Charlotte, United States
Website:
http://www.irissol.com/
Tel:
704-523-3877

IRIS Solutions Reviews

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We partnered with IRIS Solutions back in September 2015, and we have been extremely satisfied with their team of IT professionals, expertise, and the top-notch customer service they always provide. In a world that is so highly reliant on technology, downtime is costly, and IRIS is constantly working behind the scenes to ensure that we experience very little interruptions. In addition, IRIS always works with us to schedule upgrades and maintenance during the evenings or early mornings. IRIS Solutions is very proactive and allows us to focus our efforts on what we do rather than working on IT problems. Thank you to everybody on the IRIS team for always being responsive, knowledgeable, and proactive!

Tripp Tate, Controller at Brackett Flagship Properties, LLC

IRIS Solutions is a GREAT company. We never have to worry about the technical side of things. They keep us efficient and ready to work. The response time is immediate and the customer service is top notch. Trust me when I say, our large dental office makes a call each week and their "on the phone smiles" never changes. I would recommend any company looking for a PERFECT IT company to select IRIS Solutions. We are GREAT because of all they do! <3

Yuasmine Diaz, Office Manager at Sandhills Pediatric Family Dentistry

We are very pleased with IRIS’ program and response time. They understand our business and continually look for ways to improve our systems. Everyone with IRIS is very courteous and helpful.

Sigrid Swanson, Accounting Manager at The Tool & Gage House

As the administrator for a three location, pediatric dental practice, I appreciate that when I bring an issue or idea to IRIS Solutions, they attentively listen, ask pointed questions and then give me several options. Unlike some other IT groups, IRIS never tells me “No, we cannot do that for you.” If they do not immediately know options, they always research the topic to see if there is a way to accomplish our IT need. Love that about IRIS!
Every person at IRIS has their respective area of expertise, so everyone is important to their team. Charlotte Pediatric Dentistry, with the 3 locations, cannot afford to have our computers or network go down. IRIS is immediately available for emergencies…and there have been some!! I can go on and on about the attributes IRIS Solutions brings to our practice as well as what wonderful people they are to work with. Needless to say they are an integral part of our practice.

Donna Helton, Practice Administrator at Charlotte Pediatric Dentistry

For over seven years now, IRIS Solutions has been an excellent provider of computer/IT consulting services, including remote support and remote access to PC’s when we’re away. They are knowledgeable, efficient and great to work with. As a busy dental office, we’ve never had a problem they could not fix. I highly recommend IRIS Solutions to any business who needs honest, professional, and fast IT Support.

Kevin T. Fox, DDS - Owner at Fox Dental Associates

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