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Littlefish IT

Littlefish IT
4.8
Description:
As a consultative IT company, we offer 24/7 business IT support and services to customers with global presence from our London, Nottingham and Manchester offices. We are an award winning, rising star in the mid-market Managed Service Provider (MSP) space, delivering managed ICT services and solutions to the SME and Enterprise market places. With an impressive customer portfolio, Littlefish is more agile and innovative than our direct competitors as, unlike large MSP's and System Integrators, we tailor our support and services to be truly customer-centric.  Linkedin
MarketScope: Midmarket
Services:
AWS, Azure, Backup & Recovery, Bare Metal, Colocation, Connectivity, Cybersecurity, DaaS... and 14 more
Partnerships:
Amazon, Bitdefender, Cisco, Datto, Dell, EMC², Microsoft, Mimecast... and 2 more
HQ:
Nottingham, United Kingdom
Branches: Rochdale
Website:
www.littlefish.co.uk
Tel:
0344 848 4440

Littlefish IT Reviews

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Littlefish offered true consultancy, flexibility, agility, innovation and ideas to create value, so it was the best fit for our needs. The pricing structure was really clear and we could easily see how the Azure platform could be scaled with our growth. It was priced very competitively per user and the cost of future support was very easy to calculate.
We are small, but growing – and we wanted to commit to a company that could understand that. We’ve got our own servers, now all hosted in the cloud by Littlefish on our behalf – which means we only pay for the exact amount of server space used, and have the benefit of infinite flexibility. In addition, Littlefish provides upgrades for us, as and when. Littlefish does a huge amount for us – in my opinion, they are an extension of the team.

Andy Wysocki, Head of IT and Change at Bristol Energy

Littlefish have proved to be a great IT partner. they are responsive, flexible, honest and genuinely focused on improving our IT service. We have also been impressed with their comprehensive, tailored KPI reporting pack.

Paul Dryden, Head of IT at Farrow & Ball

After an in depth analysis of a number of service providers, we were delighted to sign an outsourced Service Desk contract with Littlefish. They are not only offering us a cost effective service but increased time coverage and are able to provide us a wider level of technical experience than we could have hoped to achieve internally. We look forward to a successful and mutually beneficial partnership over the coming years.

Tim Hodge, CIO at The People’s Dispensary for Sick Animals

Like all government departments, we are looking to improve the service we receive at the same time as reducing costs. We were able to achieve both these goals by moving to a model where we have contracts with specialist providers, allowing us to benefit from both their expertise, and the price transparency this model gives Our goal was to reduce costs year on year by at least 20% through disaggregation and we have achieved that from year one with ease.
Littlefish have really proved themselves, with a ‘we can do it’ attitude, making us feel like we matter.

Lawrence Nichols, Head of IT at UK Export Finance

Adopting new and improved technology is critical to enabling better mobile and remote working for our employees; more collaboration both internally and externally, and greater flexibility as teams evolve and change to address different business needs.
We selected Littlefish to provide a 24/7 Service Desk to deliver IT support to our staff, End User Compute to provide the latest technology to enable location independent working and Network Infrastructure Management to ensure the network is optimal and always available. What really appealed to us is that the Littlefish team has the right attitude, its service models are very flexible and innovative, and its government customer base is strong, instilling confidence from the outset.

Phillippa Tasselli, Head of IT Services at Food Standards Agency

Gaining control of our IT service was key for us to stand on our own two feet and enable the organisation to meet its obligations. Littlefish proved itself to be capable, flexible and agile, and the right fit for us. From the initial engagements and through their references we were confident they would be the ideal partner. So far, we have completed the transition phase, moving in to early life support, and it has been seamless.

David Wilson, Head of Procurement & IT at Oil and Gas Authority

We wanted to commit to a company that could grow with us. We needed a 24/7 Service Desk. However, we didn’t want to be a little cog in a big wheel, which could have happened had we chosen a bigger provider. We wanted to be able to create a relationship and rapport with our service provider, to ring our provider and say: “we’ve got an idea, what do you think?"
Littlefish offered the best value as well as the best fit for our needs. The pricing structure was really clear and we could easily see how the platform could be scaled. It was priced very competitively per user and the cost of future support was very easy to calculate.

Matthew Holloway, Senior Corporate Finance Manager at Community Health Partnerships

With Littlefish the business-as-usual IT support work is taken care of as a given, monthly traffic light reports tend to always be green on SLA and KPI analysis. Independent user satisfaction surveys are always solid. What sets the them apart is the pro-activity, consultation and bringing new ideas to the table, added to the ability to deliver strategic projects whilst seeing the complete picture… it all amounts to a genuinely collaborative partnership.

Phil Wilks, Head of ICT at MJ Gleeson

Cybertango: Cybersecurity Directory

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