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Vermont Systems Ltd

Vermont Systems Ltd
4.8
Description:
Vermont Systems Ltd was established in 1997 as an IT support and IT service provider. We are dedicated to helping small and medium size business owners and managers to enjoy stress free IT. We do this by delivering great computer support, solutions that work for your business, and proactive IT management to help guide you forwards. For nearly 20 years we have helped numerous clients in the South of England lower their business risks, improve efficiencies and increase profitability.  Linkedin
MarketScope: Midmarket
#Named to TangoUK MSP Award
The Tango Awards are given annually to the top performing MSPs in Cloudtango based on customer approval. Published since 2015, each award category recognizes MSPs across the globe who bring cutting-edge approaches to providing managed services to their customers. The annual Tango Award rankings are based on customer reviews, testimonials and endorsements, with an overall ranking that is uniquely based on actual client experiences. Amongst the providers in consideration, Vermont Systems Ltd topped thousands of other service providers and is recognized as one of the top-ranked MSPs in the industry.
Services:
Backup & Recovery, Connectivity, Cybersecurity, Email Security, Server Hosting, Storage, Virtualization, VoIP... and 1 more
Partnerships:
HP, Microsoft, StorageCraft
HQ:
Chandler's Ford, United Kingdom
Website:
http://www.vermont.co.uk/
Tel:
023 8098 3405

Vermont Systems Ltd Reviews

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The Vermont team are very knowledgeable and extremely professional and from day one did a great job of bringing us on board as a customer of theirs. They are competitive in their pricing and were very flexible and understanding in our needs and requirements. Since we have become a customer of Vermont we have been looked after extremely well by both the commercial and technical teams. They do not hesitate to exceed my expectations in their turnaround time, especially if it is an urgent issue.
I can honestly say that my objective of having this aspect of my role handled by someone else to allow me to focus more on i2O’s core business has more than been met. Our internal users are happier now than before we hired Vermont and they feel safe in the knowledge that there is a whole team of people whom they can turn to if required, rather than one or two internal people - which would be a luxury we could not afford. All in all, I would recommend Vermont Systems to anyone looking for IT management and support.

Mike Williams, Software & IT Director at i2O Water

Working with Vermont has been a pleasure. They are easy people to deal with: honest and open and always keen to help. Those qualities are also evident in their straightforward and reasonable pricing: for less than the cost of a part-time employee we get full-time access to a whole team of IT support experts.
This allows our internal employees to focus on specific business needs rather than IT infrastructure, and also gives us access to broader IT expertise we don’t necessarily have in-house. So, overall we now get more for our money, have a more reliable system and staff who are more able to focus on their ‘real jobs’ than we did when we managed our IT in-house. And when we’ve asked Vermont to do extra projects they’ve been clear up-front about the costs involved: no surprises or hidden extras.
We’re happy to recommend them.

Jonny Wray, Head of Discovery Informatics at e-Therapeutics plc

I’m really glad I picked Vermont Systems to look after the IT at Solar Technologies. When I started the business, we were doing something very innovative. It required all my attention and I couldn’t afford for IT to hold me back.
Initially I selected Vermont as they were located on the same business park as me. As my business grew, more staff came on board and the demands on IT increased. I never thought about changing. Vermont were responsive and proactive in introducing new services that I needed to make sure the computers kept on working well. They made sure that managing the IT system didn’t become a distraction for me whilst I grew the business.
Thanks to everyone involved at Vermont, and I wish you all the success I had.

Barry Marsh, Former Owner & Managing Director at Solar Technologies

Whilst I was growing Testbank, I knew I needed to focus on growing the business, not on dealing with IT issues. I needed a system that worked well and allowed my team to do their jobs efficiently, and I needed a support company who would take on the stress of managing the whole thing for me. Vermont did an excellent job of this for me. They made the system work, reviewed with me each quarter so I could make decisions on improvements and solve day to day problems for my team.

Jason Coltman, Managing Director at Testbank Ship Repair

Vermont Systems were recommended to us and became our IT support supplier in 2012 when we needed to find a supplier that has the vision and capability to support our systems as we grow. They give excellent service and will execute a swift turn around where needed especially in emergency situations like disaster recovery. The knowledge base of their Engineers, Managers and the Directors instills complete confidence.

Louise Palmer, HR Manager at Waterscan

The Royal Philatelic Society London have used Vermont Systems to manage their technology infrastructure for many years. We have always been very satisfied with their expertise and attitude to providing a service to our charitable organisation. They are always pragmatic in suggesting services that are cost-effective and suitable for our needs. They continually strive to provide a high level of customer satisfaction.

Steve Jarvis, IT Committee Chairman at The Royal Philatelic Society London

We wanted a company that not only understood our business, but one that would also be easy to work with on a daily basis. We don’t have any IT staff here so I was going to be the liaison - and I’m not a computer person. When we deal with our clients as an Insurance Broker, we wish to be viewed as their ‘Insurance Department’. We chose Vermont Systems for the same reasons; by offering their services as our ‘IT department’. Not only that Vermont clearly stood out, were well recommended through our network and had excellent credentials with other multiple client references. Their proposal was very detailed and thorough which gave us greater confidence that they truly understood our business and what we needed.
The team at Vermont Systems is very responsive to our needs. They are a pleasure to work with and they talk with us at our level of understanding. They also take the time to find out where we are going as a business and help us understand how our IT system can cope with the changes to budget and plan for the future.

Tom Noyce, Managing Director at Noyce Insurance Ltd

I’ve been delighted in how Vermont has delivered our solution and the support. They are super responsive, high-integrity professionals with great personalities to boot. They talk us through problems in layman's terms which helps us understand the problem better. I know I can count on them to be on the job solving my computer problems in no time flat. I would not hesitate in recommending Vermont to anybody who needs outstanding support.

Graeme Smith, Managing Director at GRS Fleet Graphics

We moved to Vermont because of their reputation for service, proactive Management, and client commitment. Our IT now really helps us deliver improved services – it’s good to feel that we are in safe hands with people who genuinely care about us and our business.

Paul Rollison, Senior Operations Manager at 1 Community

We have outsourced our IT support to Vermont for a number of years and are very pleased with the quality and level of support we receive. Not only do we often receive quick resolution to issues that arise, the staff are very friendly and professional to work with. We have recently had a couple of more substantial issues which Vermont responded to in super-quick speed and were very proactive in making suggestions to enhance outcomes for us. As a company, they are proactive in their support and have a strong customer-focused approach. I would not hesitate in recommending them to another organisation and very much appreciate their commitment to building an effective and efficient relationship with us.

Sonya Chowdhury, Chief Executive at Action For ME

Running an investment specialist IFA needs complex integration of numerous databases and systems. Vermont stepped in at an early stage of our development and had the vision to see where we were heading, maximise our operational capacity within a tight budget and ready us for our expansion. At all stages Vermont has remained in close communication, tackling any problems cheerfully and efficiently.

Richard Palmer, Senior Planner at Murdoch Asset Management

Cybertango: Cybersecurity Directory

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