- Description:
- Direct Tec has helped hundreds of Western Canadian businesses increase their IT Operational Maturity to become more productive and competitive. Our industry leading planning process, implementation expertise and top notch support services ensure you are able to focus on your business and not worry about technology getting in the way.
With Direct Tec you know you have a partner who can help you push the boundaries of how technology can become a strategic part of your plan.
MarketScope: Midmarket | 13 years in business
#Named to Tango50 Canada MSP AwardDirect Tec has been named to Cloudtango’s 2019 annual awards, which recognizes top performing Managed Service Providers. Rankings are based on several KPIs that help identify the best performing MSPs throughout the year. Key performance indicators such as customer satisfaction, growth trends and technical certifications provide the right benchmarks to help build the tango awards. By being named, Direct Tec demonstrated a track record of successfully delivering premium Managed IT Services and cloud-based solutions.
- Services:
- Managed IT, Backup & Recovery, DaaS, IT Consulting, Office 365... and 1 more
- Partnerships:
- Microsoft, Dell, Sophos
- HQ:
-
Calgary, Canada
Branches: Edmonton
- Website:
- www.directtec.ca
- Tel:
- 403-271-0882
Direct Tec takes full accountability to ensure our IT is running smoothly and with liaison with our providers and software companies where necessary to solve a problem.
We value the reliability and response time that we receive from Direct Tec as well as the transparency of the process.
Our server crashed on a Friday and Direct Tec rebuilt it on the weekend and we were back for business on the following Monday.
What we value most about Direct Tec services is their quick response to our request for service. Information Technology (IT) is a mission critical component to our business. If our IT system fails, our business may come to a halt. It is important to hire a competent IT company to look after our IT needs. Direct Tec is a reliable and trustworthy IT company.
What I like most is the ability to think long term and how IT is going to play a role in our company. We can have these conversations with Direct Tec and they open us up to new ideas with IT and infrastructure.
Since starting with Direct Tec, I’ve always liked the fact that we don’t have to worry about our systems – I’m not a techy kind of guy and so I send it all their way and then I have no frets or concerns. They answer any questions we have promptly, and are great at solving any problems that come up!
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