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The PC Support Group

The PC Support Group
4.8
Description:
The PC Support Group is a multi-award-winning IT and telephony provider supporting SMEs in various sectors throughout the North West of England.
Our success lies in providing a bespoke solution to our clients IT requirements and our unrivalled customer service which ensures their business continuity at a fraction of the cost of an in-house IT team.
 Linkedin
13 years in business
Tango100 awards TangoUK awards
#Named to Tango100 MSP Award #Named to Tango50 MSP Award
The PC Support Group has been named to Cloudtango’s 2019 annual awards, which recognizes top performing Managed Service Providers. Rankings are based on several KPIs that help identify the best performing MSPs throughout the year. Key performance indicators such as customer satisfaction, growth trends and technical certifications provide the right benchmarks to help build the tango awards. By being named, The PC Support Group demonstrated a track record of successfully delivering premium Managed IT Services and cloud-based solutions.
Services:
Email Security, Web Hosting, VoIP, Backup & Recovery, Office 365... and 11 more
Partnerships:
Kaseya, Microsoft, AVG, Dell
HQ:
Liverpool, United Kingdom
Branches: Manchester
Website:
Tel:
03300 886 116

The PC Support Group Reviews

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The PC Support Group understand our Business requirements and provide us with professional staff that know our business and provide great support. Their management team are close enough to the coal-face to understand the customer needs and ensure they’re met. There’s never bureaucracy, politics, glue or a big organisation to struggle with. They deliver. Well.

John Glennon, MW Brands (John West) at European Sea Food Company

I’d just like to say how pleasing it is to see a company that does actually exceed expectations. After only a couple of hours you had sorted all the issues out, leaving me with a laptop that I could actually use efficiently again. Not only was your technical knowledge excellent and your work thorough, but I must comment on what a pleasurable experience it was dealing with you. Having recommended you to other people I know they have been equally happy with the service.

Karl O’Hare at Intelligent Claims Management Ltd

Working with The PC Support Group has marked a significant turning point in my business. Essentially, what I have gained from my relationship with them is total peace of mind and assurance that I have a constant and consistent IT support in place for an unbelievably reasonable fee. They never just meet your expectations – they way out-perform them.

Susanna Kelly at Code Image Consultants

Before coming into contact with The PC Support Group I had 12 in house IT people; I am now getting better support and saving about £1000 a month! I am very happy with the service provided by The PC Support Group. It’s a great help know someone can sort out little niggly problems immediately at a reasonable price. The engineers are very helpful and don’t make me feel stupid for calling them for what I see as a small problem.

Mike Giles, Founder at Meet the Giants

As a small business, working essentially as a solo professional, having the back up of experts who can look after Positive Eye’s technology is crucial, The PC Support Group have offered a fast and efficient service successfully to Positive Eye over the last three years. I particularly have appreciated the added value offered by Pam Case, offering a really personal touch, showing a real care for the client, taking time and effort to get to know the company. Positive Eye feels highly valued by The PC Support Group, Thank you.

Gwyn McCormack, Director at Positive Eye

I was very impressed with the expert knowledge that you demonstrated, and your encyclopaedic knowledge of PC issues and the ways to resolve them. Combining this with the full service support offered by your national company means that I have no hesitation in recommending you.

Andrew Gibson, Managing Director at Business Services Leeds Ltd

I have a maintenance contract for IT Support with The PC Support Group, and I honestly could not do without them. When problems arise with my computer they are straight there to get me up and running again. Some companies will put you to the back of the line and give priority to larger companies but not The PC Support Group, you are just as important to them. So thanks Chris who has been working on my computer after it was infected with a virus. If you have no support for your computers get in touch with them; I cannot recommend them highly enough. Thanks again guys.

Kathleen Galloway at African Dream

Sincere thanks to you and your team for the fantastic service you have provided to my business. We now have an IT set up which automates and integrates our processes, making us efficient and productive. It is also secure and maintained so I can now concentrate on my clients. I have no hesitation in recommending your team to my clients, or anyone else.

Barry Cutler, Director at Auditel

The PC Support Group have been providing our IT support for nearly two years now, and I feel compelled to tell you that your support has been absolutely excellent in every instance. Not only is the team always happy to go out of their way to help, but their level of technical expertise is far greater than our previous suppliers ; in fact it seems to take your people about half the time to resolve our issues, saving me hours and hours of valuable business time.

Nick Colquhoun, Director at Houghton McKenzie Ltd

Just a quick note to say how impressed I have been with all your staff. We have had a few issues over the last couple of weeks which your staff have dealt with straight away. They are always polite and courteous and nothing is too much trouble. Everyone is always quick to complain when things don’t go right.

Elaine Richards, Finance Director at Scimitar Steels (Liverpool) Ltd

The level of professionalism and service of The PC Support Group has proved to be very valuable to us as a small business. I would recommend any other business owner that does not have an in house IT department to use this service for peace of mind and a speedy resolution to IT issues. The quality and dedication of the engineers has proved to be first class.

Ryan Crosbie, Director at Elite Foods

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