Sponsored by Site24x7

ITRM Ltd

ITRM Ltd
4.8
Description:
ITRM is a privately-owned, award-winning, accredited IT managed service provider, providing technical solutions for all business needs. Formed in 1999, it takes a dynamic approach to delivering the best possible service and value to its customers. Its service portfolio includes IT support, consultancy services, network cabling and electrical, voice and data communications, web design and software development, all delivered through in-house resources. ITRM's technical leadership will both support and transform your business.  Linkedin
21 years in business
MSP50 UK awards
#Named to MSP50 UK Award

After completing a comprehensive screening process among thousands of MSPs, ITRM Ltd was pre-selected and ultimately named to Cloudtango’s MSP50 UK list for 2020. ITRM Ltd’s track record of successfully delivering premium Managed IT services, and their willingness to put service at the heart of their offerings, helped ITRM Ltd to stand out from the crowd and become one of the winners of this year's award. [Read more]

Azure 50

Services:
Web Hosting, IaaS, Hosted Exchange, Email Security, Domain Hosting... and 19 more
Partnerships:
Webroot, Avaya, Cisco, Citrix, Datto... and 9 more
HQ:
Sidcup, United Kingdom
Branches: London
Website:
Tel:
02083083300

ITRM Ltd Reviews

Write a Review

As IT Manager, I have dealings with the majority of staff at ITRM (Service Desk, Account Manager, Finance and Senior Management).
Regardless of who I communicate with, ITRM’s ethos of maintaining an individual, professional approach is evident throughout and it is clear, keeping the customer happy is their uppermost priority.

Lee Hewitt
VVB M&E Ltd

We have used ITRM as our IT Services provider since 2011. Initially they supported an on site solution however due to the size of our company ITRM proposed that we migrate the services to a cloud solution. They developed a solution and Project managed the migration through to completion with no outage for users during this period of transition. We are now embarking on upgrading our cloud solution to the latest technology offering and have no hesitation in ITRM delivering the managed solution and provide IT service support into the future.

Chris Sedgwick
Falko

As a small but growing company we were looking at ways to engage with the local community and it was their corporate social responsibility programme that first impressed us with ITRM. When we decided we needed a proactive IT support company , therefore, we were keen to talk to them. Jennings and Barrett are responsible for looking after over 2800 homes with attendant client data and finances. Our server was elderly , much of our hardware was struggling and software needed updating across the business. We therefore needed an updated , robust and secure IT system and wanted solutions that would allow us to grow as a business.
ITRM were capable and knowledgeable, but also beyond this they were imaginative too. We asked them to help us grow and they mapped out a solution to enable us to do this , to keep our and our client data safe, and to provide flexible and future-proof working. The entire project was delivered over the Christmas period, where we had fewer users and therefore caused little disruption to our daily work. Technical staff were on hand in our offices and at the end of the phone to ensure that any glitches were resolved quickly . The technical support team always respond quickly ,with empathy and good humour, which makes the tedious business of reporting an issue so much easier , and see it as a challenge to resolve the problem whilst on the call where at all possible. We now have staff able to work across both offices, collaborate on a single document from different locations at the same time or work remotely as required. This family friendly and flexible approach has made staff feel more valued and invested in and enables us to deliver a better service to a growing client base. We would not hesitate to recommend ITRM for outsourced IT support.

Joanna Bould
Jennings and Barrett

We have worked with the ITRM cabling team on many occasions. Our site presents many challenges, from high care areas where food for consumption is prepared, to busy loading bay areas. ITRM have been able to adapt to work in all of these areas, providing a high quality installation service, working around the demanding schedules of a production facility. The teams on site are always professional in their approach, accurate in the execution of their work and communicate well through all stages of any work, from planning to completion. We have been, and continue to be nothing but completely satisfied with the service provided by ITRM, and look forward to continuing this relationship into the future.

Gary Cooper
BerryWorld Group

ITRM talked us through the pros and cons of our telephony & IT options, they subsequently designed and implemented a new hosted telephony solution linking our sites with new internet connectivity, this has allowed us to take advantage of unified communications and has transformed the way we do business.
In an industry that can often be confusing with a vast array of options, ITRM took the time to understand our business and what we were trying to achieve, I would strongly recommend ITRM to anyone looking for a technology partner.

Laura Gamlin
Simon Turner Refrigeration Services Ltd

ITRM’s Web Design and Development Team provided some great advice around the design of our website. The team were creative, knowledgable and a pleasure to work with. We are now working with their Consultany team on another potential project.

Sophie Dean
The Pretty Little Tea Company

“ ITRM have consistently delivered and supported us throughout our project over the 4 years of working together. When we have had urgent requests to change functionality or changes to third party integration, they have always helped manage expectations and delivered in a timely and professional manner. Myself and my team highly commend ITRM for their excellent results and tenacity

Alistair Roberts
M&C Saatchi

The project experience and our migration journey to the cloud ran smoothly. The feared disruption and upheaval was completely mitigated. It was a job very well done and one that we were eager to celebrate.

Chris Sedgwick
Falko Regional Aircraft Ltd

ITRM have taken the time to fully understand our business and have built an IT infrastructure that will assist us in achieving our business goals. Our account manager and the ITRM technical team involved us in this process, building a solution which will last for the next 3-5 years so we have been able to plan our IT budget and future spend accordingly. They did a fantastic job on our project and the service desk have provided a reliable support service. I would not hesitate to recommend ITRM.

Barry Broughton
TPS Global Logistics Ltd ( formerly CRM Logistics )

The pace of change and growth within the WB Chambers business over recent years had meant that the overall IT environment very quickly became out of date and unsustainable. This started to give them daily operational challenges in terms of security and general functional use. We agreed a long term IT strategy and vision and we then engaged ITRM to further develop the strategy and then to implement it. The benefits were outlined, and the costs and timings were clearly communicated. The end result was that the WB Chambers business and operation is now working within a modern and secure hybrid IT infrastructure with ongoing support that has given them a solid foundation on which to grow further.

Jamie Feaver
WB Chambers

I cannot praise the team at ITRM highly enough. In our recent project to install cabling as well as a new VOIP phone system everyone from ITRM has been extremely helpful and professional, from the initial contact with the sales team through to project implementation. I would not hesitate to recommend ITRM to anyone who is looking for a superb partner as their business evolves.

Neil Burke
Chase Evans

Site24x7

Managed Service Providers near Sidcup

  • Croydon
    IDE Group is a specialist Managed Service Provider with a broad portfolio of IT services and technology solutions that deliver cost-effective IT transformation and a safe and secure route to the … More
  • London
    Since 2009, Stellarise has been supporting the businesses growth of major organisations in London and Europe. Throughout our expertise in simplifying IT and Custom Development solutions, we know … More
  • Established in 1988, Telehouse is a major carrier-neutral colocation, ICT solutions and managed services provider based in Docklands, London. It operates eight facilities spread between London, Paris … More
  • PDS communications have provided bespoke network solutions and supported businesses for 20 years. As a network solutions company, we specialise in network infrastructure and network security, and our … More
  • London
    EX Networks was founded on the principle that no two clients are the same. We’ve been offering bespoke complex hosting and datacentre solutions in London and the surrounding area since 2008, … More

View Map of MSPs near London

Are you from ITRM Ltd? Edit your profile | Collect your tango widget | Upgrade to tangoPlus
Managed Service Providers near London

Rate & review

We respect your privacy. Your Email will not be published, shared or used in any emailing campaign. You will be asked to validate your email account and we may only contact you regarding your review.

×