We feel that The Miller Group is better than other IT firms we have used in the past because they always explain every solution in simple and understandable terms and why it needs to be done to satisfy our needs as a company. Also, their team is extremely knowledgeable and quick to serve us.

First off, I haven’t used another IT firm in 15 years and don’t need to. They always respond immediately with the correct solution to any issue and reduce the down time for my business. The Miller Group has the right range of professionals with ranging experiences to ensure all jobs are done correctly and on time.

The communication is always great with The Miller Group. I can always reach someone right away and know that a valuable solution is coming to any issue. They also have many different plans and options to fit any business. Give them a try, you won’t go wrong.

They always deliver clear, understandable and cost effective solutions to any IT problem, always providing narrowly tailored and cost effective solutions. If someone is seeking an IT firm that excels in cost-effective and efficient solutions, they owe it to themselves and their company to give Miller Group an opportunity–they won’t be disappointed.

With The Miller Group, we always have a timely and responsive follow up to all inquiries along with guidance and proactive planning to all IT solutions. I have worked with several IT firms over the years none whom have been as available, consistently aware of the needs of my office and competent as the Miller Group.

The Miller Group has a long history of serving the local St. Louis community and beyond in all things IT. The highly trained staff are what truly make the company a success. I found everyone to be professional, knowledgeable, consistent, courteous, and the list goes on. They have all the qualities that a great company needs to stand the test of time. I appreciate all their hard work in helping our company move forward to the next level.

The Miller Group’s knowledgeable and capable technicians plus their patience and pleasant demeanor are the reasons we continue to use their service. Secondly the monitoring of our server and letting us know when attention is needed and then responding quickly before anything goes wrong provides a comfort in knowing everything will be working from week to week. The Miller Group understands our church technical requirements and meeting our needs versus trying to selling us something we don’t need.

We tried a string of IT firms before finding The Miller Group. TMG stands head and shoulders above the others in responding to problems quickly, and responding with a staff who know what they’re doing. If someone was on the fence about choosing The Miller Group as their IT firm, I would say “Give them a try; you won’t be disappointed".

I am a small business, doing business in an industry where any time lost on-line, or with computers not working properly, can be devastating. The Miller Group is the perfect fit for me because they are extremely well managed, and have a group of highly skilled technicians that make “house calls” be it in person, or their easy access on-line. And yet The Miller Group in itself is a small “family” type of business, that relates to my needs for timely response, personal attention, and focus, and while they are very professional, I value the personal relationships and informality.

We feel that The Miller Group’s customer support is better than any other IT firm we have used in our 12 year history, as we can always talk with someone in The Miller Group’s office when an issue arises, and our needs are met with immediate responses from members of your team who have the knowledge to address and resolve our issues.
If someone was on the fence about choosing an IT firm, we would – and already have – recommended The Miller Group to them. The Miller Group provides responsive, quality service at reasonable rates. We especially appreciate having the monthly contract with TMG, because it provides the assurance that we can get any issue – big or small – resolved without our staff feeling guilty about reaching out to our IT firm.

The technicians are immediately available for our needs and respond with the most courteous of attitudes. They are a pleasure to work with and their cheerful smile is infectious and warms everyone’s hearts here at Rainbow Village. I especially appreciate all they have done for us.
While preparing for our temporary office relocation while the current work space was to be renovated, their technician ran new computer lines for 7 workstations, and resolved an issue of relocating 2 more workstations to another building. I was unsure how those two workstations were going to connect to the network; but he told me not to worry as he had a solution of a Wi-Fi bridge. Fantastic! We couldn’t be happier as adding 2 additional work stations to the 7 workstations in the already crowded temporary office spaces would have been claustrophobic. Also, we had originally planned for a Thursday move of the workstations but had to move our move up a day to Wednesday; luckily our technician rescheduled us and was available onsite to help relocate the server, copier and offered assistance when needed.
Thanks so much for all you guys do for us!

Our office relies on The Miller Group for all of our technology needs and we are never disappointed. The fast (and always friendly) response from the help desk and the confidence of knowing our data is backed-up and that our network is monitored twenty-four hours a day, seven days a week helps us focus our time and energy on running our business. We trust them to keep us streamlined and productive and I know I can count on them to help us succeed.

The combination of technical expertise, common sense, and responsiveness from The Miller Group is outstanding. The Miller Group’s willingness to work with us to explore how we see the problem and then respond with the appropriate solution is quite frankly refreshing in terms of working with IT professionals. In past experiences with other IT groups, the IT folks always seemed to have a canned solution before they even understand our problem.

While I have the opportunity, I want to tell you how happy we are with TMG. I knew the switch had to be made and it was the right thing to do. I’m just sorry we didn’t do it sooner!

For 15 years, I worked for a longtime client of yours, Bender, Weltman, Thomas, Perry (BWTP). Throughout those 15 years, I experienced the professionalism and dependability of the TMG from an employee perspective. Five years ago I started my own small business and never thought twice about calling anyone except the TMG. I have been working with Michael McCool for the last 5 years and have experienced the same dependability and professionalism as I did as an employee at BWTP, but now as an independent business owner.
I would also like you to know that I recently was talking with a potential client who also uses TMG. When I told her I used TMG, she was impressed and I am sure the fact that I work with you most definitely influenced her decision to work with me.
I feel strongly that there is no room for unreliability of technology in any business. I have worked with TMG from the very start of my business and my technology has continued to run consistently smooth.
Most importantly, when I did have a system crash – TMG was able to restore ALL of my data within 12 hours and have me up and running again. This is invaluable. Every IT firm ensures that your data is backed up and can be restored, but rarely is this ever tested. TMG has most definitely contributed to my success as a small business owner.
And, I cannot say enough wonderful things about Michael McCool. He is always responds quickly to my calls and is always pleasant and professional. I feel comfortable that he understands my system is working effectively and efficiently at all times. I also feel that he makes every effort to come up with solutions that are appropriate for my needs and cost effective.