- Description:
- Technology may run your business, but you’re not in the business of running technology. Business owners and managers want their people to be productive and working – making money for the company. What they don’t want to do is to spend a lot of time managing their technology. More importantly, they don’t want to deal with technology that doesn’t consistently work.
10+ SMB
- Services:
- Virtualization, Cybersecurity, Managed IT, Backup & Recovery, IT Consulting... and 4 more
- Partnerships:
- Microsoft, Mimecast, Datto, SonicWall
- HQ:
-
Indianapolis, United States
Branches: Chicago
- Website:
- www.brightworksgroup.net
- Tel:
- +1.317.983.5000
Brightworks consistently delivers a high level of technical expertise and customer service so we can focus on our core business. Brightworks is committed to efficiently resolving IT incidents, but more importantly, they help us eliminate the root cause.
Despite Eskenazi Health having best in class monitoring tools, extremely talented engineers and a 24/7 NOC, Brightworks monitoring can’t be beaten. While they only manage the infrastructure for one of our more significant services, they are the first to acknowledge, report and respond when any adverse event takes place. Between their knowledgeable staff, an acute sense of urgency and unprecedented monitoring/tools, they are, without a doubt, the best choice for managed services.
I’ve been thoroughly impressed with the comprehensive and thorough service provided by Brightworks Group. From providing high-level strategic guidance to providing day-to-day support to my team, Brightworks excels at proactively crafting and implementing solutions that keep us focused on our business, and not IT issues. My vCIO, account manager, on-site technicians, and help desk experts all take the time to clearly explain the risks and benefits of each decision. I look forward to continuing to grow with Brightworks Group.
We had lost faith in IT companies as a whole, but finding ourselves in the position to find another one we received a recommendation to contact Brightworks. Brightworks comes to the table with this new concept that really helped us think about how we use technology in new ways. We enjoy working with Brightworks because they care about our success as a whole, not just the IT piece.
After having many experiences with various IT firms, we have been lucky to find a partner like Brightworks to enhance our team. They are very quick to respond to any IT needs we have – big or small – and do so willingly and enthusiastically at any time of day. But most importantly, they have been a trusted leader when it comes to understanding how technology can best support our growth. They are an absolute pleasure to do business with. Our organization could not operate as efficiently or effectively without the support of everyone at Brightworks and we are grateful for their partnership!
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