- Description:
- There are opportunities in every business which remain unknown and unrealized due to the historical perception that informational technology is too ‘complex’ or not worth changing from what has ‘always been done.’
Lead I.T. does not bring historical constraints to the discovery of how IT can positively impact your business instead we help all our customers realize and benefit from what is available today.15+ SMB
- Services:
- SharePoint, Backup & Recovery, Cloud Migration, Email Security, Hosted Exchange... and 9 more
- Partnerships:
- Veeam, Apple, ConnectWise, Darktrace, HP, +5 […]
- HQ:
- Tigard, United States
- Website:
- Visit Website
- Tel:
- 502-928-3048
They have enough staff to send someone onsite to repair or replace components. They are also very responsive on IT support tickets. All IT Companies have an auto-reply but most are much slower to respond. Lead IT nearly always responds quickly to service ticket requests.
I couldn’t get in a desktop support person with the expertise that Lead had. I need Office, security, desktop support but not enough to hire for each role. With Lead IT I have the benefit of having 5 people without having to pay for five people on staff.
I’ve worked with a lot of different IT service companies. I’m a very early adopter and this can cause friction with a lot of IT service companies that don’t want the hassle. Lead I.T. just rolled with everything I threw at them.
Responsiveness is the #1 thing. When your client has an issue, respond promptly and with empathy with the appropriate attention and urgency. That’s what really matters. Also, what I look for in any IT resource is that they are continually scanning the IT environment and coming to me with the ideas. Don’t leave it up to me. Lead I.T. certainly does that.
They are eager to help in finding solutions regardless of the size of the company or task. From tiny technical issues to large-scale infrastructure […] Read More
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