- Description:
- HBP Systems is an award-winning provider of business IT and software solutions. We offer our customers a range of the best market-leading products and services to streamline complex business processes and increase efficiency.
Our service is second to none, and our rich portfolio includes everything from IT networks, PCs, tablets, connectivity and cyber security deterrents, through to industry-specific business applications. Complete consultation, expert implementation and highly-accredited support and aftercare come as standard.30+ SMB SME
Advantage Finance
A Proactive Approach to IT and Cyber Security
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- Services:
- VoIP, Backup & Recovery, CRM, Cybersecurity, ERP... and 8 more
- Partnerships:
- Sophos, Sage, Microsoft
- HQ:
-
Scunthorpe, United Kingdom
Branches: Hessle
- Website:
- Visit Website
- Tel:
- 01482 454 212
We selected HBP mainly because we believe they bought into our business and what we were trying to achieve. They understood the problems we had at the present but could also pre-empt some of the problems we would encounter going forward as the business continued to grow. The final piece of the jigsaw for us was their attitude and culture.
We were really confident with them as a partner and knew that HBP had our best interests at heart. HBP assisted with getting everybody to buy into the project because it was absolutely critical that everybody in such a small business support what we were trying to achieve.One of the challenges I faced was ensuring that when we moved from our old system, that we had really, really good data. HBP told me the right ways to make the data good and helped me put it into the new system. If I needed to speak to someone in the support team, I was impressed by how quickly they managed to turnaround my query and how reactive they were.
So as we grew as a company the IT side of things grew as well, but it was clear to us we needed some help. We wanted to have someone that would understand what Advantage was about, to understand that we didn’t want to pass everything over to them to manage, but to work alongside us.
Although we do everything ourselves we need help. Users call us in our own company for a help but we don’t know the answers to everything. The fact that we can ring the help desk and speak to a particular person (Oliver), what I like about that is that you’re not having to repeat things so Oliver knows us he understands the network.We needed a company that could sort everything out. Installation, the internet, cabling etc. Not only that, but we needed them to be able to work outside of our trading hours, and also be good, fast and offer and efficient service. HBP offered all those services, and we’re than happy with the customer service that they provided.
All the staff have taken to the new system. They find it much easier and it’s much quicker. Us as management find it much easier to analyse the data, and to find out from the data exactly what we need to on a more regular basis.
We are particularly happy with their tailored approach to our security requirements and the way they rapidly adapt to the ever changing threat landscape. […] Read More
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