- Description:
- CARA provide comprehensive IT support to businesses UK wide. This is delivered first and foremost by employing highly qualified and experienced technicians managing and supporting your business. This is facilitated and supported by market leading remote management, monitoring and reporting tools to ensure the technicians can be proactive as well as rapidly respond in case of an emergency.
Most businesses today rely on many different elements of technology to provision products or services to their customers, relying on items such as servers, online software tools, email and internet connectivity for daily business functionality. Losing just one function of the business can have detrimental effects to business operations and ultimately the bottom line. Our goal at CARA is to provide advice,... help and support to ensure that these problems do not occur. If unforeseen problems do arise, we have a team of highly qualified professional to respond. Your business continuity and efficiency are our primary responsibility.
In advance of bringing a client onboard we provide thorough assessments of the business ensuring we have comprehensive knowledge about how the business operates, who the key staff are, what business units are the most important, critical software applications as well as staff onboarding and offboarding procedures. This is achieved by documenting in special documentation and management software. Behind the scenes, daily, CARA will be monitoring, updating, patching, fixing problems before they have material impact on your business operations. This is achieved byour heavy investment in monitoring and automation tools that ensure we have full visibility of your network in our control room with alerts and notifications automatically creating tickets for the technicians to manage.
We understand how important a functional business and productive staff is to your success, and our mission is to help you realise this goal through proactive IT support and management.30+ SMB
- Services:
- VoIP, Backup & Recovery, Cloud Migration, Cybersecurity, Domain Hosting... and 14 more
- Partnerships:
- HP, Microsoft, Veeam, Zix | AppRiver, WatchGuard, +5 […]
- HQ:
- Macclesfield, United Kingdom
- Website:
- Visit Website
- Tel:
- 01625 615 384
CARA have been an integral part of our growth, initially working with the business in the early 90s when we had just one site. CARA are our IT department, they deliver all IT requirements from IT strategy to IT Help-desk and everything in between. Information Technology is fundamental to our business, unplanned downtime would result in lost business and therefore it is imperative that our systems are constantly available. CARA’s Managed Service Platform constantly monitors our equipment ensuring that we get the best possible reliability and performance from our systems thanks to their IT support.
You guys have been great in your advice, suggestions and IT support in bringing ASG Services to Office 365. We suffered with email issues for too long, until we contacted CARA Technology. They introduced Office 365 and the various packages which have improved our IT significantly. Can highly recommend this company!
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