The IT Department

The IT Department
Description:
The IT Department delivers a full-range of IT outsourcing services for SMBs and community sector organisations of all sizes.
We know that it takes the right team around you for your business to succeed. Responsive, honest and highly supportive, our dedicated team sift through the industry noise to identify and deliver efficient IT solutions that deliver real, sustained value.

Services we offer include:
- Managed Care Services provider of choice
- IT strategy
- Project management
- Installation & break-fix repair
- Disaster prevention
- Ongoing oversight of all IT facilities
- IT Consulting
- Independent Software Selection Consulting.

We have a 19-year history of delivering service, competence and integrity.

15+ SMB SME

MOIRA

How The IT Department lead MOIRA through an independent audit on their systems, security, […]

pdf

Services:
Hosted Exchange, GCP, Email Security, Dynamics 365, Domain Hosting... and 26 more
Partnerships:
WatchGuard, Google, EMC², Dell, Datto, +16 […]
HQ:
Ringwood, Australia

The IT Department Reviews

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In the face of rising concerns about cybersecurity and changes to government regulations relating to privacy, the Board of Allevia decided to get an expert to assess our IT systems. The IT Department team quickly responded to our request and sent a technician to assess our IT systems and then made recommendations about how we could improve security. The resulting work to put those recommendations into action meant that a recent cryptolocker attack of our server was managed quickly with virtually no loss of data or system down time. as the CEO I must thank the IT Department team for their guidance and support and playing their part in ensuring that the only challenge we face is our own human behaviour.

Philip Petrie, CEO
Allevia

What you made available to my organisation is gold. I just don’t have to worry about backups and security or the ins and outs of resolving problems because I know it’s in hand. That’s invaluable to us!

Wendy McMahon, Office Manager
Dandenong Rangers Steiner School

Your ICT Audit helped us focus on the key priorities and as a result we have implemented your recommendations. The report gave us a clear strategy and helped ascertain our direction for our IT. Thank you for the support and expertise.

Gordon Jamieson, CEO
Mawarra

The IT Department always deliver over and above my expectations and I would highly recommend them to anyone looking for Manage IT Support Provider Services.

Phil Isard, Director
Consultive

You offer a fantastic service, and it was a pleasure working with you in getting our health check done.

Teena Ferguson, Executive Manager Corporate Support
Statewide Autistic Services Inc.

Before MailGuard was implemented, we were being swapped with spam emails...The implementation was seamless and has made a huge difference. We also moved to a Datto backup system that provides us peace of mind. Even though we are small organisation, we can’t afford to be lax about security. No more manual back up processes, storage issues or niggling doubts about data security!

Patsy Moloney, Quality & Information Systems Manager
Solve Disability Solutions

As our new technical advisers, you were worried about the state of our backup process. After our new backup system was installed, we have had no backup worries and consequentially neither do the Committee of Management nor the external IT company who performed a review last year on our IT systems post-implementation.

Chris Lyell, Finance & Systems Manager
Fairway Bayside Aged Care

The IT Department and their team understand our current and future business needs and work closely with us to provide optimum IT outcomes. I would highly recommend them.

Barb Van Der Viekkert, CEO
Broardmeadows Disability Service

The response to our requests were timely, professionally dealt with and clearly understood leaving us with good recommendations to take to the Board.

Lance Lapthorn, General Manager
Anglicare Central Queensland

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