When we were looking for a new support company, ASG was one of the most expensive quotes we received, but we quickly understood after speaking with ASG Information Technologies, that we were not going to get the same type and quality of services and support that we would get from the cheaper companies. We are very pleased with our decision to go with ASG Information Technologies. Plus, going with their DirectLinx Elite Managed IT Service plan, and utilizing their IT consulting services it is much easier to plan and budget for IT services and projects.

Rob Mitchell and his team have been managing our credit union’s IT network for many years, and to this day they remain a tremendous asset to our company. One of the biggest benefits is the knowledge and availability of their IT support team. Whenever we have an issue, they immediately assist with the problem and resolve it to our fullest satisfaction.
Their response time, the friendliness of their staff, and the results of their managed IT support sets ASG apart from other IT companies. ASG offers superior products and services while implementing new and improved capabilities to help us stay ahead in the IT world.

I am very pleased to provide a recommendation for ASG Information Technologies. We had worked with a number of Information Technology companies previously, but none were as responsive as ASG has been for us. It does not matter whether it is a little or big problem, they are there to get us through it. In these four years, we have made major upgrades to our servers, individual pc’s and proprietary insurance software.
They have given us solid advice that we have found to be spot on. The staff at ASG all had the patience to get us through it all with little to no complications. They do much behind the scenes to keep us up and running efficiently and without interruption.

If a company is on the fence about choosing ASG as their IT firm, they should make the decision and let ASG do what they do best. ASG has a way of managing networks that is most likely different than what companies are used to, but it gets results.
One of the biggest benefits of hiring ASG Information Technologies is that our company now has seamless integration between our multiple offices and remote staff which makes our IT network efficient and secure. Their quick response when issues arise, and the general helpfulness of their entire staff keeps our employees working on their tasks instead of waiting around for help.
ASG’s unique processes of IT support and project planning encompasses what we are trying to accomplish as a company. Their excellent recommendations and new technology offerings help us get better results and achieve our business goals.

Here at Star Auto Sales we are huge fans of ASG Information Technologies. We have replaced all of our computers, laptops and desktops PCs and our server. ASG brought our business up to PCI compliance, backup our servers and has handled some virus threats.
They manage all of our IT needs. Rob Mitchell, the owner, has a talented team he is working with. We have interacted with most of the technicians and know for a fact we are in strong, capable hands. It has also been a pleasure working with Holly Heger, Rob Mitchell and the entire team. People don’t know how important IT services are until your systems are down. Luckily we don’t have to worry about that now.

What Our Company Likes Most About ASG Information Technologies Is Their Quick Response To Any Problems That We Have Had.
Even when we email to their support, there is a follow up phone call from them. I never feel like my questions or issues are not important. They also stick with a problem until there is an answer or a fix. I was seeing a message on my computer and they quickly remoted into my computer to quick run scans to make sure everything was ok.

I Am Very Pleased With How Our Working Relationship Has Evolved Over The Years. I Find ASG To Be Knowledgeable And Proactive.
They keep me informed of ways to keep our IT up and running in a timely basis and they are very HIPAA proactive. Just recently Dave, the technician, set up Director of Building Services up with a portal that allows him to monitor our boilers remotely from his home computer. This enables him to check heat all night and to adjust the heat if needed. He also set up remote access to our outdoor cameras which Fred can see when plowing the snow needs to happen.