Nucleus Networks

Nucleus Networks
Description:
We’re not just a managed service provider. We are a supercharging, no-holds-barred, elite crew of technology superheroes laser-focused on nothing less than the pure, unadulterated success of your company. We support over 200 organizations in both the public and private sectors across multiple industries. Our team is comprised of over 80 full-time employees based out of Vancouver, Victoria, Prince George, Toronto, and Calgary who are grouped into PODs to provide the best client experience possible.
#MSP Select Canada

MSP Select Canada 2024. Every year, Cloudtango honors the most successful managed service providers. For 2024, our technical analysis focused on business growth, customer satisfaction, and service offerings. By being selected, Nucleus Networks demonstrated an excellent track record delivering innovative IT services and cloud solutions while exceeding customer expectations.

20+ SMB SME Azure

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Services:
VoIP, Backup & Recovery, Cloud Migration, Cybersecurity, Email Security... and 12 more
Partnerships:
Veeam, Microsoft, Meraki, Lenovo, HP, +3 […]
HQ:
Vancouver, Canada
Branches: Victoria and 2 more
Website:
Tel:
844-301-4357

Nucleus Networks Reviews

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Our staff of 150 people are spread out in offices all over the Lower Mainland. We needed a technology partner that could keep our systems running well and respond to issues within minutes instead of hours or days. For over five years now, Nucleus Networks has been doing both. We couldn’t be happier with their service.

Tim Veresh, Executive Director
PLEA Community Services

It has been a please to work with the team at Nucleus. They were sensitive to our needs and budget in designing the best IT option for The Reach. The installation went smoothly and their customer service in handling problems has been exceptional.

Donna Trella, Founder
Reach for the Rainbow

For the past few years, we struggled with various IT Providers and the service level they provided. They didn’t take the time to onboard us properly, or get to understand our needs. Nucleus spent weeks mapping our facilities out, getting to know the people in the office and our requirements. We have 3 entities in one large building, our Electrical School, Pension and Benefits, then the Union side all have a different subset of needs due to governments regulations, laws, bylaws, etc. We have high standards when it comes to IT support and Nucleus has met those needs. We no longer have hours of down-time, or constant ongoing technical issues – our productivity is no longer hindered by constant IT catastrophes. Nucleus has successfully seen us through various growth periods, IT upgrades and changes. All three of our offices are pleased with the level of service.

Christina Brock
IBEW 213

As one of Canada’s top 500 fastest growing companies two years in a row it is imperative that the Team at TAK Logistics has a solid power Team of vendors to support our vision and mission of bringing extreme value to the markets we serve. Nucleus Networks has provided us with a solid platform that allows us to focus on our expertise with absolute confidence that they have our back in regards to all IT issues. The people at Nucleus are skilled, personable and progressive. Their contribution to the TAK program has provided a very positive momentum and I highly recommend them to every company that wants to grow with confidence.

Doug Friesen, CEO & President
TAK Logistics Inc.

As an electrical consulting firm, we depend heavily on technology to service our clients. Nucleus Networks has been our valued IT partner since September 2014. They provide peace of mind, securing our network against cyber threats and scheduling regular maintenance and back-ups. Our productivity has increased with the deployment of key infrastructure upgrades and collaboration tools. Having Nucleus as our IT partner has allowed us to focus on delivering the best electrical engineering solutions for our clients.

Sunny Ghataurah, President & CEO
AES Engineering Ltd.

For more than 10 years Nucleus Networks has grown with our Business. When they first came on board with PNR RailWorks, Nucleus managed all our IT needs for about 50 Office Staff spread across the country. Today they still manage the day to day IT needs for over 300 staff members. I can personally attest to the fantastic customer service provided by Nucleus Networks, someone has always attended to our needs here on the east coast even with the 3 hour time difference (many 5 am wake up calls!) I would highly recommend any companies looking for a well-rounded IT Company to go with Nucleus!

Stacey
PNR Railworks

Nucleus was brought on as our IT service provider partner in 2012 to manage our entire IT environment. They have taken the time and effort to understand our business, our people and our needs. We trust the team at Nucleus to make appropriate recommendations and provide quick solutions when required. Nucleus has supported us, without issue, through a major server upgrade and continues to provide the high quality service they promised.

Aly
Heatherbrae Builders

As a young architectural practice with ambitious growth plans, we needed our technology to allow us to be productive from day one, but also be scalable as our firm grows. Nucleus helped us procure, setup, and maintain our computer network and put together a backup strategy to ensure our data is secure. We highly recommend them to any firm looking for responsive, professional IT support.

Nick Sully, Architect AIBC, AAA
Shape Architecture

What we love about Nucleus is that we don’t have to think about our IT issues. Everything just works. But if we do need them, we can pick up the phone 24/7 and talk to someone within minutes. They understand the technical demands of our business, they know our staff by name, and proactively work to keep everyone connected.

Helen
Bing Thom Architects

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