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Nucleus Networks Inc.

Nucleus Networks Inc.
4.8
Description:
For over a decade Nucleus has been providing leading Managed IT Services to a growing list of clients across Canada. We currently support over 100 organizations in both the public and private sectors across multiple industries. With offices in Vancouver, Calgary, and Toronto in combination with full-time resources in Victoria and Montreal, we’re able to service businesses regardless of their geographic location in Canada. We are a team of 60 experienced IT Professionals focused on providing all-inclusive or a la carte IT services for organizations with 5 to 500 employees.  Linkedin
18 years in business
Tango100 awards TangoCA awards
#Named to Tango100 MSP Award #Named to Tango50 Canada MSP Award
Nucleus Networks Inc. has been named to Cloudtango’s 2019 annual awards, which recognizes top performing Managed Service Providers. Rankings are based on several KPIs that help identify the best performing MSPs throughout the year. Key performance indicators such as customer satisfaction, growth trends and technical certifications provide the right benchmarks to help build the tango awards. By being named, Nucleus Networks Inc. demonstrated a track record of successfully delivering premium Managed IT Services and cloud-based solutions.
Services:
SharePoint, Private Cloud, Office 365, IaaS, Email Security... and 10 more
Partnerships:
HP, Barracuda, Lenovo, ConnectWise, SonicWall... and 4 more
HQ:
Vancouver, Canada
Branches: Calgary and 1 more
Website:
www.yournucleus.ca
Tel:
844-301-4357

Nucleus Networks Inc. Reviews

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Our staff of 150 people are spread out in offices all over the Lower Mainland. We needed a technology partner that could keep our systems running well and respond to issues within minutes instead of hours or days. For over five years now, Nucleus Networks has been doing both. We couldn’t be happier with their service.

Tim Veresh, Executive Director at PLEA Community Services

It has been a please to work with the team at Nucleus. They were sensitive to our needs and budget in designing the best IT option for The Reach. The installation went smoothly and their customer service in handling problems has been exceptional.

Donna Trella, Founder at Reach for the Rainbow

For the past few years, we struggled with various IT Providers and the service level they provided. They didn’t take the time to onboard us properly, or get to understand our needs. Nucleus spent weeks mapping our facilities out, getting to know the people in the office and our requirements. We have 3 entities in one large building, our Electrical School, Pension and Benefits, then the Union side all have a different subset of needs due to governments regulations, laws, bylaws, etc. We have high standards when it comes to IT support and Nucleus has met those needs. We no longer have hours of down-time, or constant ongoing technical issues – our productivity is no longer hindered by constant IT catastrophes. Nucleus has successfully seen us through various growth periods, IT upgrades and changes. All three of our offices are pleased with the level of service.

Christina Brock at IBEW 213

As one of Canada’s top 500 fastest growing companies two years in a row it is imperative that the Team at TAK Logistics has a solid power Team of vendors to support our vision and mission of bringing extreme value to the markets we serve. Nucleus Networks has provided us with a solid platform that allows us to focus on our expertise with absolute confidence that they have our back in regards to all IT issues. The people at Nucleus are skilled, personable and progressive. Their contribution to the TAK program has provided a very positive momentum and I highly recommend them to every company that wants to grow with confidence.

Doug Friesen, CEO & President at TAK Logistics Inc.

As an electrical consulting firm, we depend heavily on technology to service our clients. Nucleus Networks has been our valued IT partner since September 2014. They provide peace of mind, securing our network against cyber threats and scheduling regular maintenance and back-ups. Our productivity has increased with the deployment of key infrastructure upgrades and collaboration tools. Having Nucleus as our IT partner has allowed us to focus on delivering the best electrical engineering solutions for our clients.

Sunny Ghataurah, President & CEO at AES Engineering Ltd.

For more than 10 years Nucleus Networks has grown with our Business. When they first came on board with PNR RailWorks, Nucleus managed all our IT needs for about 50 Office Staff spread across the country. Today they still manage the day to day IT needs for over 300 staff members. I can personally attest to the fantastic customer service provided by Nucleus Networks, someone has always attended to our needs here on the east coast even with the 3 hour time difference (many 5 am wake up calls!) I would highly recommend any companies looking for a well-rounded IT Company to go with Nucleus!

Stacey at PNR Railworks

Nucleus was brought on as our IT service provider partner in 2012 to manage our entire IT environment. They have taken the time and effort to understand our business, our people and our needs. We trust the team at Nucleus to make appropriate recommendations and provide quick solutions when required. Nucleus has supported us, without issue, through a major server upgrade and continues to provide the high quality service they promised.

Aly at Heatherbrae Builders

As a young architectural practice with ambitious growth plans, we needed our technology to allow us to be productive from day one, but also be scalable as our firm grows. Nucleus helped us procure, setup, and maintain our computer network and put together a backup strategy to ensure our data is secure. We highly recommend them to any firm looking for responsive, professional IT support.

Nick Sully, Architect AIBC, AAA at Shape Architecture

What we love about Nucleus is that we don’t have to think about our IT issues. Everything just works. But if we do need them, we can pick up the phone 24/7 and talk to someone within minutes. They understand the technical demands of our business, they know our staff by name, and proactively work to keep everyone connected.

Helen at Bing Thom Architects

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