US itek

US itek
Description:
By outsourcing the management, maintenance and support of your business IT to US itek, you can finally take the stress out of using the technology your business counts on everyday. With a customized IT solution from our team of experts, you’ll finally begin to think of your technology as a strategic investment, rather than a constant drain on your time and resources.

25+ SMB

Services:
Colocation, CRM, Cybersecurity, DaaS, Data Storage... and 8 more
Partnerships:
Microsoft, Lenovo, Intel, Cisco, Adobe
HQ:
Tonawanda, United States

US itek Reviews

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I would like to bring to your attention the quality and caliber of work that every associate at US itek has consistently provided to Hanes Supply and its subsidiaries over the years. Collectively, everyone has always provided the highest level of professionalism and dedication in handling all aspects of the various services that your company provides.
In particular, Mark Clift, with his very strong Business Acumen, has provided our organization with many solid recommendations to improve our Information Technology infrastructure; also, he has made excellent recommendations on many legal and ethical requirements for how we conduct business. The quality of Mark’s advice has often been such that one would think he was part-owner of Hanes Supply. I cannot think of a single situation where he could possibly have done more to provide us with better service.
Your engineering staff all strive to ensure the satisfaction of our associates; they do not assume that one knows all the technical aspects of a situation, and are always willing to clarify and educate as needed, in easy-to-understand terms. Humility is a trait that I respect; on very rare occasions, if we are unable to get an immediate answer to a specific question, we are told that the issue will be researched, with the correct answer forthcoming - this always happens. I would rather get the correct answer later than an incorrect answer earlier.
We have been very impressed with the implementation of the Managed Services Agreement; your company has consistently provided service and support that often exceeds the ‘Service Level’ minimums.The hardware and software advice and quotes that we have received have always proved to be solid. After doing my own due diligence on any purchase decision, it has always been apparent that we have been recommended the best options.Thank you for surrounding yourself with quality professionals; many on your team are considered as true partners in business, so much more than simply another vendor.

Michael G. Crooks
Hanes Supply, Inc.

You guys did a great job with moving our data center and all workstations, especially with the server move. It was very nice, not having to think or worry too much about disconnecting and reconnecting the batteries and servers. Tell your people great job!

Stephen Meloon, I.T. Operations Manager
Northeast Agencies

I would like to take this opportunity to let you know how much of an asset US itek Incorporated is to my business. Whenever I call, whether it is my sales rep or your technical support team, I get excellent service from them. They are terrific with their product recommendations and technical support as they always exceed my needs. I feel privileged to have such a dedicated and professional team at US itek.
I will continue to use US itek for all my future computer purchase needs. I thank you again for the A plus support I receive each and every time I call.

Stephen R. Nicholls, President
Abacus Business Services

As an end user in the computer industry I feel that US itek is one of my most valuable assets. The sales and technical support teams at the company are of superior quality. They were a tremendous help in the networking of my office with their networking expertise and suggestions. The tech support is always there to recommend the right software solutions for my needs.
I will continue to work with you and your staff at US itek as they are valuable to me and all of my IT needs.

Brian Bidelspach, VP of Sales and Marketing
Bidelspach Consulting

US itek has provided outstanding IT installation, service, and support services for our organization since its inception. Always available and eager to help, US itek has been an indispensable behind-the-curtain part of our success.

Tim Wellence, Data Manager
Mosaic Marketing

WireReady has been a customers of US itek for years. You are our #1 goto guy whenever we need a hard to find item, and when we're looking for someone who can always find us NEED IT NOW sourcing for popular items at great prices. It's very hard to find similar customer service from the larger, multi-national distribution warehouses. Your computer recycling and refurbishing product line has worked very well with us and we've had no DOAs. Given we've purchased well over 100 computer systems from you (and counting) we will certainly be ordering from you again and again in the future.

David Gerstmann
WireReady NSI

US itek has grown with us providing strong support for our server infrastructure, fully computerized pre-press dept, network integrated printing presses and communications facilities. They have provided excellent help desk support and have always been available when we really needed them.

Tom Salisbury
Dual Printing

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