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Parachute Technology, Inc.

Parachute Technology, Inc.
4.9
Description:
Established in 2003, Parachute is a Managed IT Service firm providing exceptional IT consultation and support for businesses in the San Francisco Bay Area with 15 – 250 employees. Our personable, reliable, and professional team empowers our clients to make their IT infrastructure a strategic asset.  Linkedin
MarketScope: Midmarket
#Named to Tango100 MSP Award #Named to TangoUSA MSP Award
The Tango Awards are given annually to the top performing MSPs in Cloudtango based on customer approval. Published since 2015, each award category recognizes MSPs across the globe who bring cutting-edge approaches to providing managed services to their customers. The annual Tango Award rankings are based on customer reviews, testimonials and endorsements, with an overall ranking that is uniquely based on actual client experiences. Amongst the providers in consideration, Parachute Technology, Inc. topped thousands of other service providers and is recognized as one of the top-ranked MSPs in the industry.
Services:
AWS, Azure, Backup & Recovery, Connectivity, Cybersecurity, DaaS, Email Security, IT Consulting... and 7 more
Partnerships:
Amazon, Cisco, Citrix, Microsoft, VMware
HQ:
San Francisco, United States
Branches: San Ramon
Website:
parachutetechs.com
Tel:
415-762-0720

Parachute Technology, Inc. Reviews

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Powermatic needed more than just a helpdesk. We needed a true, turn-key partner with a long-term vision and guidance for our company. With unsurpassed customer service and follow through, Parachute continues to prove they were the right choice.

Tim Willis, Operations Manager at Powermatic

Parachute’s commitment to understand our business has enabled them to proactively manage our IT infrastructure, which continues to scale and grow. The team is truly service oriented and is always available when we need them. Because they have expertise in virtually every aspect of IT, our executive team can sleep at night knowing we have a true IT partner.

Bob Starr, Chief Administrative Officer at ProSomnus

SF Travel had tried, unsuccessfully, managed IT services in the past. Parachute has a service model that truly works – they extend our IT team, allowing focus to be on the people and partners of our organization, and not just the day-to-day operations. With Parachute, we’ve been able to strategically redirect our core technologies to cloud solutions, while improving processes and system access at the same time.

Christy Hopeman, VP, IT at San Francisco Travel

Parachute has been a tremendous partner for our company, implementing IT infrastructure and services for our office and warehouse moves to new locations, supporting the opening of new retail stores, and saving us thousands each year on an Office 365 consolidation. The team is always personable, reliable, and professional. I no longer have to think about our IT infrastructure as I know Parachute is looking out for our best interests and helping to scale our business. Whenever we need IT assistance and direction, Parachute is readily available. We’re thankful we chose Parachute.

Dan Nguyen-Tan, COO at PUBLIC Bikes

The technology advice we have received from Parachute has been crucial to our firm. The IT relocations services were top notch. This team enables us to stay focused on our clients and never on IT issues. They have earned our trust.

Dr. Brian Yang at SF Oral Surgery

We came to Parachute at a time where "winging it" with minimal formal infrastructure finally came back to bite us - hard. They helped us get established on a true server system and the next year, were absolutely instrumental in our move to a new building. We are now enjoying a very stable setup and a great relationship with the crew over at Parachute. They're responsive and pleasant to deal with whenever a need arises.

Jason Tanko, Founder & President at Tanko Lighting

Our biggest concern used to be network security. Parachute surpassed our expectation with that and has helped us become an institutional quality firm, and fully compliant with the SEC. Of my accomplishments here, bringing on Parachute is at the top of the list.

Bill McCalphon, CEO at Imprint Capital

Ever since engaging Parachute to be our IT department, we are much more confident in our network security and reliability. Their Service Desk team and ticketing system has taken a huge load off of me, and gets issues resolved fast for our crew members. The bottom line is that Parachute has been a major efficiency boost for us.

Craig Johnson, CEO at Clipper Controls

The Parachute co-founders are invested in the success of the company and hire with client satisfaction in mind. Everyone I have interacted with is friendly, responsive, knowledgeable, empathetic, and resourceful. The team has guided and assisted me with all procurement needs of my growing firm. Whenever Parachute staff are in my office they readily blend in and feel like part of my team. I whole-heartedly recommend Parachute for managed IT services.

Kim Clancy, CEO at Hampton O’Bannon Partners, LLC

A key differentiator of Parachute is that they actively create a trusting partnership. This is accomplished through transparency, exceptional client service, and open communication. My dedicated vCIO makes proactive recommendations in person on a regular basis. They care. We interviewed many firms and we are so happy we invested with Parachute – they are a first class company.

Kierman McGuire, COO at Drip Drop, Inc.

It was through a great deal of due diligence that we found and hired Parachute. Our expectations are very high and Parachute delivers. We have a reliable and responsive IT department through their services. They are our trusted advisors.

John Hinman, Managing Partner at Hinman & Carmichael

If you don’t want to worry about IT anymore, go with Parachute. They are responsive and professional when dealing with technical issues, and big projects are well-planned and executed flawlessly. When Newton relocated offices, we were up and running the very next day—zero downtime. This is how an MSP should work.

Steve Hazelton, CEO at Newton Software

Parachute has been with us since the very beginning of our formation. The team has provided the processes and procedures as well as technical leadership needed to scale and grow our organization. With exceptional technical skill, they have addressed our organization’s high security needs. They are a trusted partner who truly cares about our team and our success.

Ben Chau at NextGen Climate

The Parachute team has optimized our IT environment so we can focus on our clients needs and not get slowed down with IT headaches. The team has always gone above and beyond with our technology projects and are always attentive.

Rob Kashian, Principal at Retail West, Inc.

Parachute is unique among IT service firms, because their communication skills are as strong as their knowledge of computer issues. The team is proactive, consistent, and timely – our firm could not do what we do without them.

Jim Sutton, Managing Partner at The sutton Law Firm

Parachute saved the day when we needed them most. IT projects have been performed on time and with exceptional care and consideration of our work flow and security needs. They are a trusted part of our school, always putting the technology needs of our students first.

Dr. Olivia Lynch, Executive Director and Principal at Thomas Edison Charter Academy

Parachute has provided high quality IT service to our company. The team has been responsive, professional, and have regularly gone above and beyond expectations to satisfy our needs. I appreciate both their technical expertise and their ability to communicate with Motive’s staff on all levels.

Craig Johnson, CTO at Motive Medical Intelligence

Parachute has been a crutch for me to lean on with the expansion of my company. With their proactive approach and exceptional consultation, IT is the only part of my business I no longer have to think or worry about.

Matt Powell, President at Sfbay Financial

Parachute has thought through all of the issues a growing organization has to take into consideration, such as extensive security and mobility. We couldn’t be happier with the service. Parachute is part of our family and we absolutely love the partnership we have developed with them over the years.

Justine Hebron, Project Manager at Next Generation

The technology advice we have received from Parachute has been crucial to our firm. The IT relocations services were top notch. This team enables us to stay focused on our clients and never on IT issues. They have earned our trust.

Krista Mitzel, Managing Partner at The MItzel Group, LLP

Parachute has always been a wonderful partner for my endodontic practice. Because our practice is completely digitized, we cannot afford to be “down” with Internet or application problems at any time. When we have had digital challenges (everyone encounters these from time-to-time), Parachute is immediately responsive, even nights and weekends. The team is friendly, professional and efficient—thank goodness! Not once have I ever been disappointed by Parachute, so I give them a 5-Star rating.

Stephen Cohen, M.A., D.D.S., FICD, FACD at Cohen Endodontics

The care and detail Parachute has put into our network design is exceptional. Our computer network just works the way it should; allowing us to focus on more important issues.

Barbara Kassoff, President at Women Impacting Public Policy

Parachute has been a key partner for both my clients and my firm. They are more then just another professional services vendor, they are a trusted and priceless partner.

Patrick Teixeira, President at Abilene Partners, LLC

Network access is mission critical to Dynamighty, and we are very particular about how our network is maintained and supported. Parachute has proven to be highly skilled, professional, responsive and has provided us with exceptional IT Service. I sleep better at night knowing they are always here when we need them.

Mark Erman, COO at Dynamighty

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