Vertech

Vertech
4.8

Description:
Vertech was started as a business unit of Edtech in 2004 from a collection of small business customers that Edtech had collected over time. Edtech was a major provider of Network and Financial services to the Educational Sector at the time and wished to diversify. Daniel joined Edtech in 2007 to service those business customers. Vertech as it is now sprang forth in 2010 when Daniel (a senior Network Engineer at the time) saw that the drive to look after those business customers by the mother company in the manner they deserve was fading and felt that he could take on that challenge. Daniel pulled in a former Account Manager from Vertech as a Partner and bought the business from Edtech.  Linkedin
MarketScope: Local
#Named to Tango100 MSP Award
The Tango Awards are given annually to the top performing MSPs in Cloudtango based on customer approval. Published since 2015, each award category recognizes MSPs across the globe who bring cutting-edge approaches to providing managed services to their customers. The annual Tango Award rankings are based on customer reviews, testimonials and endorsements, with an overall ranking that is uniquely based on actual client experiences. Amongst the providers in consideration, Vertech topped thousands of other service providers and is recognized as one of the top-ranked MSPs in the industry.
Services:
Backup & Recovery, Cybersecurity, IT Consulting, Managed IT, Managed Printing, Office 365, Virtualization
Partnerships:
Microsoft, Vmware
HQ:
Auckland, New Zealand
Branches: Auckland
Website:
www.vertech.co.nz
Tel:
64 9 972 0367

Vertech Reviews

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Mike Penney at DisplayMakers Limited

We’ve recently moved to Office 365 for hosted Exchange and greatest benefit is the ease with which mail is usable between multiple devices.
Vertech shows a genuine empathy and understanding of our business, it’s objectives and how to best translate into a comprehensive IT strategy for now and the future. They have a really well structured support process that ensures we get visibility of the state of the work request and a definite resolution to issues we have.
Vertech obviously see themselves as a business partner to us, evident in the way that we are supported. With Vertech there is no doubt about competency or response time. Vertech’s sound procedural methods coupled with a genuine personal service make it hard to find fault with the support they provide in often stressful times of issues.
Our business completely fails without great IT support. Vertech realise this and treat us in such a way that there is no risk in the relationship we have with them, something that appears to be rare in our dealings with other IT firms.

Rob Blance at Simunovich Group

Vertech’s Workstation Security Package and Dashboard access give me the ability to quickly respond to issues arising on remote computers and resolving them whether they are 13 meters or 13,000 km away from tech support.
They take the time to listen to what I/we want to achieve and generally know what to do before the job, thus do not learn it on our dollar.
Vertech take a personal pride in getting a job done, and the combination of having the expertise to advise a customer and listening to the customer before undertaking a project means we get the jobs done the way we expected to be done first time.

Jo Cranston, Office Manager at Consumer Credit Management Ltd

We’ve recently moved from a SBS 2011 system to Office 365 for email & Vertech’s Cloud storage solution, Efolder Anchor. Now our data is accessible at all times by anyone in our team, wherever they are without having to worry about a server crash.
Vertech’s Personal Service and the speed of response when there is a problem really stands out, If you’re unhappy with your current IT support people choose Vertech, you won’t be disappointed. Friendly people who know their stuff.

Vivian Chandra, ICT & Database Manager at Amnesty International Aotearoa New Zealand

Vertech has taken care of our server and network infrastructure since March 2007. In that time, Amnesty New Zealand has grown from a small handful of staff at two locations to a consolidated larger office here in Auckland and we are now the fastest growing Amnesty section worldwide. From small to medium and beyond, Vertech has been there for us. They understand what it's like to work with a non-profit charity, patiently waiting when projects go askew for months or even years! The managing director, Daniel, has always given us personal and helpful service, going above and beyond what a network engineer should really provide! I thoroughly recommend Vertech IT and here's to another seven years.

Tao Xia, Financial Controller at International Waste Ltd

Vertech has provided professional IT advice and delivered superb service to our company throughout day to day operation and projects in the past 9 years.
We highly recommend them to anyone who is looking for trusted and reliable IT support.

Elaine Hooper, Office Manager at Prego Restaurant

We first engaged Vertech to streamline and upgrade our computer systems. From the very first contact all staff members have been very knowledge and extremely helpful. Nicola was
instrumental in implementing our Xero accounts package. I would highly recommend Vertech for all IT matters.

Mark Lythe, Customs Manager at Stellar International Ltd

We have dealt with Vertech for a few years now and we like their personal approach and that we can develop relationships and understanding of our requirements with them and each of their technicians. They don’t hide behind corporate screens and are flexible enough to work around us when needed.

James Boughey at International Cargo Systems Ltd

Vertech have brought a number of software innovations to our IT landscape but, most importantly they have managed to maintain a human face and a desire to make us feel like their most important client.
Most Kiwi Companies want to know who they are dealing with particularly with IT. Our systems and data are the most critical aspect of our business, it has to be looked after by somebody you can trust and Vertech with their personalised IT solutions provide this.
If you are considering making a change in your IT support team take the step closer to Vertech, their people and structure are top quality.

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