Sponsored by Site24x7

ETC TechSolutions, LLC.

ETC TechSolutions, LLC.
4.7
Description:
ETC TechSolutions is one of the fastest growing Managed Services Providers (MSPs) in Ohio with a mission to provide every business with the technology resources to empower their own success. We work with our partners to provide an economical scalable solution designed to increase user productivity and maximize their investment in technology with proven best practices.  Linkedin
12 years in business
Services:
Backup & Recovery, Data Storage, Cybersecurity, Managed IT, VoIP... and 1 more
Partnerships:
StorageCraft, HP, Datto, Intel, Cisco... and 4 more
HQ:
Akron, United States
Website:
www.etctech.net
Tel:
234-200-0800

ETC TechSolutions, LLC. Reviews

Write a Review

Prior to ETC our business used an individual who was sufficient when the business was smaller and the world was not as connected. ETC was able to create a more stable IT environment with superior back up and security. In addition, since our acquisition in 2015 ETC has been very flexible with integrating with our parent company and satellite operations. ETC’s strength is focusing on its customer’s needs and bringing forward workable solutions. ETC also stays current on technology trends and security threats and proactively communicates opportunities and exposures. For any business that does not have its own IT department I would recommend incorporating ETC in your search for an IT partner. Emerson and the team are passionate about providing great support and helping businesses stay focused on their core business competencies and not IT issues.

John Hazlett, CPA, Controller at H&S Tool, A CLIMAX Company

Like most small businesses we were struggling with simple technical issues. We would call our IT guy who was unable to meet our needs in a timely fashion, and often he seemed in over his head. The straw that finally broke the camel’s back was when I was unable to access files and print between our two buildings. We were referred to Emerson and his team by another company in the area. ETC was not only able to resolve all our issues but they provided us with a cloud based solution that allows us to work from anywhere! They are always willing to respond to our needs, and they have taken the time to learn how our business operates. They then use this knowledge to recommend new technology that helps us work more efficiently! I would without doubt recommended anyone who is looking for a knowledgeable, friendly, and fast IT provider to call ETC TechSolutions!

Lisa Devenport, Operations Manager at Barberton Tree Service, Inc.

As a small business, we struggled to keep up in the tech world. When a computer problem arose, we were helpless and overwhelmed. Our website was severely ineffective and outdated. We had no plan in place for preserving our data and its security. After a few computer repairs by friends, family or sketchy companies, we stumbled onto ETC Tech Solutions. Emerson and staff are very knowledgeable! It is so reassuring to know that we can focus on what we do best and leave the “tech stuff” to them- they are now an extension of our operations!

Chuck Conrad, Owner at Conrad’s Heating and Cooling

As a law firm our main goal is to provide our services to our clients. We rely heavily on technology and when the technology is not readily available it results in lost productivity. We were often switching to different IT Companies because they were unable to provide fast reliable services. These companies also lacked communication with us which made it very frustrating for us to work with them.
We met with Emerson and conveyed our pain points with previous IT, and he gave us his word that ETC would be able to deliver. ETC delivers reliable service and provides exceptional customer service. The requests we submit are addressed promptly and we often receive a follow up phone call from either a team member or the CEO himself! The entire team can discuss with us our needs, changes, and requests and provide us with the correct solution.
Our firm can now rest assured that we are covered when it comes to our technology. The office runs efficiently and we are avoid downtime! We would highly recommend anyone looking for a knowledgeable, responsive, and reliable partner to contact Emerson and his team!

Shannon Sorensen, Esq., Partner at Shifrin Newman Smith Inc

We had a home-grown IT network that was just not working for our business. We had a phone system that was old and problematic, our credit card reader failed the last PCI security test, and our network was unsecure and unstable.
Right before our office was getting ready to move, we were invited to attend a Cyber Security seminar where Emerson was a speaker. After hearing about the latest threats in cybercrime and what could happen to our business if we were a victim, we knew we needed to make a change. We met with Emerson who reviewed our company workflow, our needs, and where we were the most vulnerable. Emerson and his team built us a layered security plan to protect us from today’s cyber criminals. We upgraded our phone system to a Hosted Solution where we can customize just about anything. Our new network infrastructure is business class, secured, and will protect us from today’s cyber criminals.
ETC’s support staff is responsive, knowledgeable, and friendly. It is a pleasure working with a company that keeps us secure on the big web and can take us into the future.

Debbie Davidson, Managing Partner at SprayWorks Equipment Group LLC.

Site24x7

Managed Service Providers near Akron

  • BPI Information Systems was established in 1976 and has served as a cornerstone for the IT Industry in Northeast Ohio. Privately owned, BPI specializes in the design, installation, support, and … More
  • Accellis Technology Group is one of the nation’s most recognized legal technology solution providers. We deliver Software, Managed Services, and Document Automation services to law firms and … More
  • Stow
    Simplex-IT has been serving Northeast Ohio since 2007. We provide IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses. It's always … More
  • Cleveland
    MCPc delivers scalable solutions to host, secure and optimize an anyplace workspace® -- helping clients empower their employees to work from anywhere, and on any device. The company is a top 100 … More
  • Independence
    Bennett Adelson is comprised of 8 distinct practices working together to deliver right-sized, on budget technology and creative solutions across many disciplines. Our Practice Directors are industry … More

View Map of MSPs near Cleveland

Are you from ETC TechSolutions, LLC.? Edit your profile | Collect your tango widget | Upgrade to tangoPlus
Managed Service Providers near Cleveland

Rate & review

Please provide a corporate email. We respect your privacy and your Email will not be published or shared.

×