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Established in 1988, Interactive is one of Australia’s leading IT service providers. We are the supplier of choice for critical Cloud and Managed Services, Data Centre, Business Continuity and Hardware Maintenance for more than 2000 of Australia’s most successful corporations. Our reputation for excellence is built on best-practice methodologies and processes and our team of more than 400 staff are focused on making our customer's businesses better through the delivery of innovative and effective IT services.
Interactive is a BRW Top 500 Privately Owned Company and is 100% Australian-owned. We are a multi-award winning service provider as well as Quality ISO 9001 certified, Security ISO 14001 certified, and Government Cloud Supplier accredited.  Linkedin
21 years in business
Tango100 awards TangoAU awards
#Named to Tango100 MSP Award #Named to Tango25 Australia MSP Award
Interactive has been named to Cloudtango’s 2019 annual awards, which recognizes top performing Managed Service Providers. Rankings are based on several KPIs that help identify the best performing MSPs throughout the year. Key performance indicators such as customer satisfaction, growth trends and technical certifications provide the right benchmarks to help build the tango awards. By being named, Interactive demonstrated a track record of successfully delivering premium Managed IT Services and cloud-based solutions.
Virtualization, Colocation, Cybersecurity, Data Storage, Hosted Exchange... and 10 more
NetApp, Apple, CA, Cisco, Citrix... and 5 more
Port Melbourne, Australia
Branches: Auckland and 6 more
1300 669 670

Interactive Reviews

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IMCD has always placed high expectations on service providers, but in turn we consider our providers partners in delivering our business solutions. Interactive has given us excellent system reliability and the flexibility to up-scale solutions and meet our growing needs.

Suellen Evens, Commercial Manager at IMCD Australia New Zealand

Interactive is incredibly efficient and the support team is really fabulous. We’re a small organisation, but Interactive is always professional and friendly; they make us feel like we are as important as any of their major players.

Goretti Kee, IT Manager at Independent Living Centre

We were impressed with how Interactive understood our business, and they immediately came to us with a better service level agreement than our previous maintenance provider. We went from a 24 hour turnaround time, to two hours, and at half the cost!

Mark Makies, Infrastructure Manager at K&S Freighters

What made it easy to work with Interactive is that they were quick to understand our business. I had a good idea of what I wanted and Interactive got involved in helping me support my IT strategy. They were able to provide a really supportive and flexible approach in building a service level agreement to suit exactly what I needed.

Ed Kazic, Head of IT at Live TaxiEpay

Interactive has responded to our business needs - it is small and local enough to care about our business and provide an outstanding personal service. But it also has the years of industry experience and the high calibre of staff to respond to the demands of our business.

Ed Cortis, Director of IT at Lonely Planet

Our business relies on core IT systems to operate, and we needed a partner like Interactive that we trust and can rely on. Even when we have called the engineers out at 2am to replace a failed disk controller, they still had the server back up and running within two hours.

Ian Sneddon, ITS Support Services Manager at Lumley Insurance

The cloud-based solution Interactive designed for us precisely meets our needs and is an extremely cost effective way to go for our size of organisation.

Cameron Vale, Chief Operating Officer at North Melbourne Football Club

It’s reassuring to know if there’s a problem, we have just one number to call and are guaranteed an engineer will respond within ten minutes. What’s more, we are provided with a dedicated engineer who knows our site and is familiar with our set-up and business environment.

Bernard Wright, IT Manager at Queensland Studies Authority

Interactive is reliable to the point that I don’t have to talk with them. They were able to pick up our business quickly and we can relax knowing we have professionals providing our infrastructure. It is a weight off my mind and my people’s workloads.

Damien Gooden, COO at Third Screen

Interactive offered the best facilities we’d seen by far; it’s a relief to know they are well-equipped to support our business and relocate our IT team in an emergency.

Daniel Buchanan, Lawyers IT Manager at Trilby Misso

The flexibility we are given with Interactive to tailor an agreement to the way our organisation works is what has ensured such a long and successful supplier relationship. That, combined with the superior customer service and top-class facilities they offer.

David Kindlen, CIO at Village Roadshow Pictures

What I want is the stuff to work. Interactive is my partner in that. They’re helping ensure that my business is always up and able to do business…The Interactive hosted exchange system has enabled my IT team to focus on those things that really matter to the Imperium Capital Group and its customers.

Andrew Cox, Owner & Managing Director at Imperium Capital Group


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