- Description:
- Professional Advantage is an Australian IT consulting and solutions provider that helps organisations achieve more with technology. Since being founded in 1989, the company has worked with over 1000 commercial, government, and not-for-profits in Australia in helping them digitise their business processes, modernise collaboration and communication, empower informed decision-making, secure their IT environment, and provide long-term support.
We have a strong focus and track record in successfully delivering services across Microsoft’s three clouds – Microsoft 365, Azure, and Dynamics 365. We are one of the few Microsoft partners that achieved the Microsoft Cloud Solutions Partner designation for completing the six designations, namely, Modern Work, Security, Infrastructure: Azure,... Data and AI: Azure, Digital App and Innovation: Azure, and Business Apps. Also, a Microsoft Tier 1 CSP, we are in a unique position to truly provide end-to-end IT services for our clients, from licensing, implementation, application development, and support to end-user adoption. Headquartered in Sydney, the company also operates and services clients in Melbourne, Queensland, and Perth and across the United States and the United Kingdom.
We are committed to delivering IT solutions that meet our client's needs and investing in our people to deepen their technical expertise. Our consistently high Net Promoter Score (NPS) rating of 90+ received from our clients, a 9.7 years average client retention, and 10.9 years average staff tenure is a testament to that continued commitment.
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- Services:
- Virtualization, Email Security, Dynamics 365, Data Storage, Cybersecurity... and 15 more
- Partnerships:
- Microsoft, ConnectWise
- HQ:
-
North Sydney, Australia
Branches: Brisbane City and 5 more
- Website:
- Visit Website
- Tel:
- 1800 126 499
The Azure Site Recovery solution delivered by PA, in partnership with Insight Australia, has helped Rail First assure effective Failover and Recovery as part of our BCP strategy, thus improving our risk management posture. This has also instilled confidence within our organisation with the knowledge that our critical IT infrastructure systems are protected against any catastrophic events. We were delighted to achieve our new targeted Recovery Point Objective (RPO) and Recovery Time Objective (RTO) during the testing phase of the project.
Professional Advantage’s team is technically sound and has a spectrum of understanding that is broad and deep enough to recommend different and modern ways to do things.
Professional Advantage immediately understood what we were trying to get out of SharePoint. We articulated our requirements in a way that they related to, on a topic that they are experts at, and therefore the implementation was pretty seamless.
I extend my thanks and appreciation to the project team at PA for their competence, professionalism, client-centred approach, and support throughout the project, not only meeting our solution requirements, but also providing exceptional client service. It was a very smooth implementation of this [Azure] project.
A review of our Azure operations by PA was very worthwhile. They were extremely knowledgeable and quickly understood our complex use of Azure in our SaaS application, providing suggestion that reduced our costs by 40%.
Professional Advantage showed a great deal of cognitive flexibility to balance a moving timeline while keeping the project on track and delivering the project outcome goals. Faced with several challenging problems, their team systematically worked through them (alone or with one of our external IT application partners, where required) through to resolution.
I would rate Professional Advantage 10 out of 10 for their responsiveness, the trusted relationship, and the maturity of their responses.
First Focus has been our IT partner for over 10 years now. We have a complex environment with over 100 computers, and although we are predominantly […] Read More
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