- Description:
- COMPUTER ONE HAS BEEN SERVING BUSINESSES IN LAFAYETTE, LOUISIANA WITH TECHNOLOGY SOLUTIONS SINCE 1981.
Computer One offers a variety of services and solutions to help you get the most out of your technology. Our services and support plans are designed for business owners and managers that don’t have the time to conduct updates, back-up data, or deal with technology maintenance and computer problems.
Computer One provides the peace of mind you need to trust your technology and get back to work. Whether you need computer support on an as-needed basis or complete network monitoring and maintenance, we’re here to be your partner in technology.40+ SMB upGrowth
- Services:
- VoIP, Virtualization, Networking & Wi-Fi, Managed IT, IT Consulting... and 2 more
- Partnerships:
- Webroot, SonicWall, EMC², Dell, Datto
- HQ:
- Lafayette, United States
- Website:
- Visit Website
- Tel:
- (337) 233-9245
Simien and Miniex has been working with Computer One since 1993, and they were referred to us by the architect who built our office building. During the 21 years we've worked with Computer One, we've gotten to know both Scotty and Bruce, and we have recommended them to a variety of people.
Computer One is our full IT solution. They do everything for us. They install computers, manage our network, our backup system, our network security, they help with email and they recommend any equipment we may need. If we have any kind of technical issue, that's the first thing we do: call Computer One. When I call Computer One their staff is knowledgeable and friendly, there is always someone present to answer my question.
Being a law office, our system can never go down. Computer One continuously follows up with us to make sure everything is running correctly.
Once, we had a big trial going on, and we needed a computer to be installed. Our office was bustling, so Bruce came in on a Saturday and worked all day to make sure the computer was set up and everything was running smoothly. They even gave me their direct cell phone number that I can call when I need them.
Computer One set up and monitors all of our back-up systems. It's really nice because sometimes they will even call and say, "Pat you didn't back-up last night." And they will help us to make sure everything is saved, safe and secure.
They recommend Windows products, but they know I like to work on a Mac. They didn't try to talk me out of it or sell me on anything. They just found a solution and a product for me to use Window programs on my Mac.
Computer One provides very awesome customer service. I always feel like I am taken care of. I have recommended Computer One to colleagues friends and continue to recommend them.We have been working with Computer one since we opened nine years ago. They provide all of our dental software needs like our dental program, Dentrix.
Computer One does everything from helping us set up our email, they help us set up Dentrix, they help us trouble-shoot problems in the office and they've even helped us with our x-ray software. Everything we call them for, they have an answer and will point us in the right direction.
We mostly work over the phone with Computer One, on average 2 times a week. They've been in our office once last week and once this week as well. I have Bruce's and Austin's cell phone number and we even text our questions to them and they always make sure to check up on us and ensure the problem was solved. They help us coordinate everything, really great customer service.
They also helped us with our plans when we built our building. Bruce advised us to where the computers and phones should go, and have all the wiring in the right place. If someone asked me for a recommendation I would say you've got to call Bruce! I am grateful for their service.
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