The Missing Link

The Missing Link
Established in 1997, The Missing Link was born from a vision to help businesses achieve their goals with the right IT solutions and services. We continue to deliver on this promise, helping your business achieve more by transforming your IT for better business performance. Whether your requirements are large or small, we have you covered with our core offerings including IT infrastructure, Cyber Security and Automation. ​
With businesses more reliant on information technology than ever before, staying ahead of innovation and trends in IT is increasingly complex. With a proven framework and specialised advice we will; lead you through the process, simplify your IT environment and secure your most important assets. By transforming your environment this way, we aim to strengthen the link between business objectives and IT strategies, so you don’t have to. In the world of fast-paced technology we are here to help organisations every step of the way, leaving your team free to focus on your business.​
#Named to MSP50 Australia Award

Each year, the cloudtango awards recognize the most successful MSPs around the world in what has become a global reference due to its independent approach, and in-depth analysis. The selection of The Missing Link for the MSP50 Australia award, confirms its technical excellence, customer focus, and innovation within the industry.

20+ SME LE

Orca Tech

Orca Tech is the fastest growing and only value-added distributor focused on cyber […]

Australian Sailing

Our goal in engaging The Missing Link is to have a consistent approach to our IT […]

VoIP, Email Security, DevOps, Data Storage, DaaS... and 15 more
Zscaler, Fortinet, FireEye, f5, EMC², +15 […] more
Sydney, Australia
Branches: Melbourne

The Missing Link Reviews

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The Missing Link understood our specific business requirements and delivered an efficient network which services our regional spread effectively. Our applications performance and connectivity have improved and we are able to operate our business more efficiently and productively. Not only has this project improved our operations but we’ve also been able to reduce business risk and cut future IT costs.

Denis Reeve, Associate Director
Boyce CA

The Missing Link is our go-to team for everything Microsoft related. With their support, we feel that we have the best protection for our business and can see how our employees are working better together and when working remotely now that we have the right solution in place. I’ve recommended The Missing Link in the past and will continue to do so in the future.

Kristi Conacher, Director
Treysta Wealth Management Pty Ltd

We highly recommend The Missing Link for any businesses looking at implementing a cloud infrastructure. The company as a whole is extremely organised, reliable and consistently delivers exceptional service. There are many cloud service providers in the market - however, what I believe sets The Missing Link apart is that they tailor their services specifically to meet the clients' requirements and then hold themselves accountable for ensuring it meets their needs. This is what they have done for us.

Andrew de Vries, Head of Superannuation

The new platform is continually kept up to date with categorisation and profiling of new threats and classification of existing traffic. Being able to focus on what is actually happening rather than reacting to close a new threat has saved time. Being able to see where our compliance was not 100%, we were able to act early and educate our people on the dangers and implications of not following our policies. This has helped us pro-actively understand patterns and educate our staff about the risks of the internet, before we have a serious incident.

David Lucas, Customer Solutions Manager
George Weston Foods

We have had more than 5 years' partnership with The Missing Link for the provision of Deskside support for end-users and implementation projects. Our experience has been very positive overall. This is attributed to consistently high-quality engineers, timely response, reasonable charges and flexibility. The Missing Link has an effective skills training and customer orientation programmes the engineers go through before they hit the ground. Our end-users highly regard The Missing Link's engineers.

Edwin Zambrano, Head of IT Service Management
Goodman Group

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