NWN Named to Cloudtango’s MSP100 US award
January 11, 2020. Each year, Cloudtango honors MSPs who are leading the sector by offering premium IT and Cloud services that will help their customers drive innovation. Now in its sixth year, the Cloudtango awards serve as an important industry reference by providing a fully-independent ranking of the top performing Managed Service Providers across the globe. For the 2020 MSP awards, the entire selection process has been redesigned in order to better spotlight those MSPs who excel over several critical areas, such as support services, customer satisfaction, market growth, certifications, and innovation. As part of the new selection process, a brand-new index has been developed in order to set the highest inclusion criteria, accounting for up to 12 different performance indicators.
After completing a comprehensive screening process among thousands of MSPs, NWN was pre-selected and ultimately named to Cloudtango’s MSP100 US list for 2020. Their track record of successfully delivering premium IT services, and their willingness to put service at the heart of their offerings, helped NWN to stand out from the crowd and become one of the winners of this year's award.
As the world’s largest MSP directory, Cloudtango provides an easy way to pair businesses with MSPs throughout the industry. Our directory contains thousands of Managed Service Providers searchable by service type, partnership, and location. Our goal is to help you to sort through all available service providers in order to find the right match.www.cloudtango.org/topMSPs/USA/
Even when my team was fully on board, NWN didn’t disappear. Each month, an NWN expert reviews the network report with our Vice President to make sure he knows we are not missing anything. NWN also checks in on us to make sure we are addressing any network repair issues while also providing proactive suggestions for our environment.
By separating the functions – my team making the administrative changes to the network and the NWN team logging them – I could get the checks and balances I wanted. We appreciated NWN’s commitment to implementing the service environment we felt we needed.
We deliver secure innovation adoption at scale for leading commercial, enterprise and public sector organizations throughout the U.S. with our Solution-as-a-Service platform. We provide our customers with a unified customer experience through our integrated offerings for unified communications, security, contact center, DaaS (Device-as-a-Service), and intent-based networking.
- Jim Sullivan, CEO
- Company size:
- 501-1,000 Employees
Amazon APN Select
- Head Office:
- Waltham, United States
- Branch Offices:
- Sacramento, Greensboro, Mount Laurel, Houston, Farmington, Morrisville, Charlotte, Rancho Cordova
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